At Diamond Wipes International, I coordinated product development from customer concepts through production readiness, working across Sales, R&D, Quality, Manufacturing and Supply Chain.
I translated stakeholder feedback into sample, packaging and specification revisions. In Monday.com, I tracked milestones, dependencies, quotations and production timelines, and coordinated reviews and approvals.
At Cathay Bank, I coordinated recurring workflows across Credit, Lending, Branch Operations and senior leadership, tracking approvals and deadlines through completion. I also supported audit and examination requests and improved documentation and reporting workflows using Microsoft Copilot and structured trackers.
