Jill Filice
@jillfilice
Seasoned food service manager blending customer service, operations, and hands-on craftsmanship.
What I'm looking for
I bring over 20 years of experience across food service management, custom cabinetry, and agricultural operations—always with an eye for safe, organized work and reliable customer outcomes. I’m known for keeping day-to-day operations running smoothly while supporting people and projects from start to finish.
As a Coffee Nine Manager (2015–2021), I managed daily operations, including staff scheduling and inventory control. I streamlined workflow processes to improve overall efficiency and trained and mentored staff to uphold customer service standards.
I also supported detailed, hands-on roles, including working as a Harriman Woodworks Cabinetry Assistant (2022–2023) from initial design to final assembly, collaborating on material selection and preparation, and maintaining a safe work environment. More recently, I served as a Mountain Vet Office Assistant (2023–2024), scheduling appointments, managing phone communications, and maintaining organized office records—complemented by practical ranch operations experience such as fence and water line repairs, and operating tractors and quads for land and livestock care.
Experience
Work history, roles, and key accomplishments
Office Assistant
Mountain Vet Office
Jan 2023 - Jan 2024 (1 year)
Scheduled client appointments to improve office efficiency and managed phone communications to ensure prompt service. Maintained organized office records and supported day-to-day administrative tasks.
Cabinetry Assistant
Harriman Woodworks Cabinetry
Jan 2022 - Jan 2023 (1 year)
Assisted with the production of custom cabinetry from initial design support through final assembly. Collaborated on material selection and preparation while maintaining a safe, organized work environment.
Coffee Shop Manager
Coffee Nine
Jan 2015 - Jan 2021 (6 years)
Managed daily coffee shop operations, including staff scheduling and inventory control. Streamlined workflow processes and trained/mentored staff to uphold customer service standards.
Barista
Coffee Nine
Jan 2000 - Jan 2009 (9 years)
Provided high-quality customer service in a fast-paced café environment. Prepared food and beverages according to strict quality guidelines and built customer relationships to drive repeat business.
Education
Degrees, certifications, and relevant coursework
San Lorenzo Valley High School
High School Diploma, Secondary Education
Completed studies at San Lorenzo Valley High School in 2004.
Availability
Location
Authorized to work in
Job categories
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