Open to opportunities

Jie Wen Lim

@jiewenlim

IT professional specializing in system implementation, integrating learning platforms, and supporting client-ready solutions.

Malaysia

Message

What I'm looking for

I’m seeking a junior consulting role to grow in client delivery and solution implementation. I want to support organizations from requirements to rollout—ensuring accurate configurations, stable outcomes, and smooth user adoption.

I’m an IT professional with hands-on experience supporting system implementations through requirements analysis, documentation, testing, and issue resolution. I bring a structured, problem-solving approach, clear communication, and SDLC exposure, and I work closely with stakeholders to translate workflows into accurate system outcomes.

In my current role, I lead end-to-end implementation of a Learning Management System (LMS), handling requirements clarification, system configuration, rollout planning, and post-implementation support. I analyze course delivery and academic administration workflows to identify gaps, standardize processes across faculties, and drive consistent system usage—training 300+ staff while producing functional documentation, process guides, and training materials.

I also provide ongoing application support by investigating reported issues, identifying root causes, coordinating resolutions with vendors and internal teams, and following up with users for stable outcomes. Previously, as a Mobile Engineer, I collaborated to deliver mobile applications from wireframes to working features and supported integrations like payments, authentication, location services, and third-party APIs—mentoring junior developers and improving delivery through testing and feedback.

Experience

Work history, roles, and key accomplishments

Current

System Implementation Specialist

Current

MAHSA University

Jul 2025 - Present (8 months)

Led end-to-end implementation of a Learning Management System (LMS), translating stakeholder workflows into structured configurations, documented requirements, and rollout plans. Standardized digital course delivery across faculties and trained 300+ staff, while providing post-implementation support by investigating issues and coordinating resolutions with vendors and internal teams.

LMS Requirements Analysis System Configuration Rollout

Current

Swimming Instructor

Current

Freelance

Aug 2022 - Present (3 years 7 months)

Designed and delivered personalized swimming lessons by assessing skill levels, learning styles, and goals, adapting instruction in real time to address learning gaps and changing conditions. Tracked progress and supported 10+ students overcoming fear of water, guiding one student from beginner level to pre-competitive readiness through structured coaching and feedback.

Lesson planning Real Time Instruction Adjustment Student Progress Tracking Fear Of Water Confidence Training Goal Setting Feedback

Mobile Engineer

Snovations Sdn Bhd

Sep 2021 - Nov 2022 (1 year 2 months)

Collaborated with cross-functional teams to deliver mobile applications aligned with product requirements and usability expectations, turning wireframes into working features. Implemented and integrated payments, authentication, location services, and third-party APIs, and supported iterative delivery through testing and mentorship of junior developers.

Mobile Application Development Implementation Authentication

Education

Degrees, certifications, and relevant coursework

Minerva University

Bachelor of Science in Computational Sciences, Computational Sciences

2020 -

Activities and societies: Won first runner-up in an open frisbee invitational hosted by UCL (London) in 2019.

Earned a Bachelor of Science in Computational Sciences. Completed the program with recognition including first runner-up in an open frisbee invitational in 2019.

Methodist College Kuala Lumpur

American Degree Transfer Program, American Degree Transfer Program

2016 -

Grade: CGPA: 3.78

Activities and societies: Historian for Student Council (1 term).

Completed the American Degree Transfer Program at Methodist College Kuala Lumpur. Served as Historian for Student Council for one term and achieved a CGPA of 3.78.