Jhomar Bacal

Maintained physician schedules, coordinating office visits and procedures via phone or face-to-face interactions. Assisted with patient registration, financial transactions, and managed patient cancellation lists using spreadsheets and Excel functions like Pivot and VLOOKUP.

Collaborated with management to plan and coordinate production schedules, implementing new processes for continuous improvement. Trained and mentored team members to enhance productivity and accuracy. Generated reports and tracked data using Microsoft Excel and Google Spreadsheets to monitor operational priorities.

Provided comprehensive clerical support, including copying, faxing, and filing documents, and responding to inquiries. Managed data entry, document organization, and email correspondence, ensuring smooth office operations. Tracked all scanned documents by adding, editing, and deleting entries using Excel.

Documented production information through daily system logs and communicated issues to management. Took on additional shifts during peak periods to maintain project schedules. Monitored machinery to identify concerns and ensure compliance with quality standards.

Provided technical support for computer hardware and software issues, performing hands-on fixes at the desktop level. Installed and upgraded software, managed file backups, and configured systems and applications as required. Maintained user accounts on networks and applications.

Completed a comprehensive curriculum in information technology, gaining foundational knowledge and practical skills in various IT domains. Focused on core concepts and applications relevant to modern technological landscapes.