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Jhana Jane Calusor

@jhanajanecalusor

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Sales Associate who drives customer satisfaction and boosts retail sales through product expertise.

Philippines

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What I'm looking for

I’m looking for a retail role where I can use my product knowledge and sales demonstration skills to deliver great customer service, help grow sales, and coach teammates to improve performance.

I am a Dedicated Sales Associate with experience in high-volume retail environments, delivering exceptional customer service through strong product knowledge and clear communication. In my Sales Demo Supervisor role at SMCITYDAET, I supervised sales demonstrations for Jovanni bags to increase product visibility and customer engagement, and I trained and mentored new staff to improve performance.

I regularly engaged with ~100 customers daily, assisting with product selection and inquiries, which contributed to a ~20% increase in sales. I also implemented sales strategies that promoted new product lines, increasing customer interest and sales volume, and I’ve strengthened my retail results through organized inventory, effective promotion planning, and consistent achievement of monthly sales targets.

Experience

Work history, roles, and key accomplishments

Sales Demo Supervisor

SM City Daet

Jan 2022 - Jan 2026 (4 years)

Supervised sales demonstrations for Jovanni bags, improving product visibility and customer engagement. Trained new staff and handled ~100 customers daily, driving an estimated ~20% increase in sales.

Product Knowledge Sales Strategy Customer Service Team Leadership Retail Sales Communication Merchandising

Sales Demo Representative

SM City Legazpi

Jan 2019 - Jan 2022 (3 years)

Provided exceptional customer service in high-pressure sales environments for Men's Accessories. Maintained product displays and organized inventory to ensure a pleasant shopping experience.

Customer Service Product Knowledge Merchandising Inventory Management Communication Sales Support Attention To Detail Retail Operations

Sales Clerk

SM City Calamba

Provided personalized customer assistance to improve loyalty and support monthly sales target achievement. Organized promotional events to attract customer traffic and increase brand awareness.