Jeysi Cuthbert
@jeysicuthbert
I coordinate client intake, case progress, and confidential records for legal teams.
NicaraguaWhat I'm looking for
At The Miller Law Firm, I conduct empathetic client intake interviews, maintain confidential records, and schedule consultations to support timely case evaluations.
I also coordinate medical treatment appointments, monitor case progress, and keep deadlines and follow-up tasks on track across multiple cases.
Previously at Inspiro Nicaragua, I provided customer service and technical support, resolving complex issues while updating customer, order, and billing information accurately.
At Webhelp Nicaragua, I led risk management projects, monitored risk assessments, and identified deficiencies and corrective actions while staying informed about emerging threats.
Experience
Work history, roles, and key accomplishments
Case Manager
The Miller Law Firm
Feb 2024 - Jun 2026 (2 years 4 months)
Coordinated medical treatment appointments, monitored case progress, and collaborated with attorneys and support staff to support case strategy and resolution.
Intake Specialist
The Miller Law Firm
Feb 2024 - Jun 2026 (2 years 4 months)
Conducted intake interviews with potential clients, maintained confidential records, and coordinated with attorneys and paralegals to facilitate case evaluations and scheduling.
Customer Service & Tech/Field Support
Inspiro Nicaragua
Apr 2022 - Jan 2024 (1 year 9 months)
Provided technical support for customers, resolved complex issues with empathy and problem-solving, and updated systems with order and customer details.
Risk Investigator
Webhelp Nicaragua
Mar 2020 - Jan 2022 (1 year 10 months)
Led risk management projects, monitored risk assessments, and participated in safety meetings while staying informed on industry trends.
Education
Degrees, certifications, and relevant coursework
Pearl Lagoon Academy of Excellence
High School Diploma, General Studies
Completed elementary, middle, and high school education at Pearl Lagoon Academy of Excellence.
Tech stack
Software and tools used professionally
Availability
Location
NicaraguaAuthorized to work in
Salary expectations
Job categories
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