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Jewel Ifedibua

@jewelifedibua

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Results-driven Digital Marketing Executive who grows leads through SEO, social media, and customer care.

Zimbabwe

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What I'm looking for

I’m looking for a role where I can drive digital growth with SEO and social media, manage customer inquiries with speed, and contribute to business results using analytics and CRM—ideally in a remote-friendly environment with clear performance goals.

I’m a Digital Growth & Marketing Executive with a track record of improving growth metrics through social media management, customer engagement, and lead follow-up. I combine marketing content creation with hands-on campaign execution to drive measurable results.

In my recent role as a Digital Marketer & SEO Specialist, I ran ad campaigns across Facebook, Instagram, TikTok, and LinkedIn—driving 70% more student inquiries in 5 weeks. I also used analytics and SEO tools (GA4 and Search Console) to reduce CPL by 35% and strengthen ROI visibility.

I create high-performing content using Canva, CapCut, and Photoshop, and I manage online communities through Meta Business Suite and WhatsApp. I’m comfortable handling inquiries across chat, calls, and email while using CRM tools to keep customer relationships organized and responsive.

Previously, as a Customer Care Representative & Social Media Manager at Kenzy Naturals, I managed social media accounts and developed marketing strategies that improved audience engagement. I bring a detail-oriented administrative mindset—supporting scheduling, reporting, and data entry—so growth doesn’t break operations.

Experience

Work history, roles, and key accomplishments

Digital Marketer & SEO Specialist

College Finder

Aug 2025 - Feb 2026 (6 months)

Ran multi-platform ad campaigns (Facebook, Instagram, TikTok, LinkedIn) to drive 70% more student inquiries in 5 weeks. Improved engagement by 55% MoM and reduced inquiry response time by 15% using Meta Business Suite and WhatsApp; optimized GA4/Search Console to reduce CPL by 35% and grow traffic 120% with 45% lead lift across 3 websites.

Facebook Ads Instagram Marketing TikTok Marketing LinkedIn marketing Technical SEO GA4 Meta Business Suite

Customer Care & Social Media Manager

Kenzy Naturals

Sep 2022 - Jul 2024 (1 year 10 months)

Managed social media accounts to improve engagement and brand visibility, creating content, captions, and marketing materials. Handled customer inquiries via chat, calls, and email while using CRM tools to manage customer relationships and support audience growth through marketing strategies.

Social Media Management Content Creation CRM Tools Marketing Strategy Communication Skills Remote Collaboration Administrative Support