At KRYVEN, I develop landing pages and web-based concepts for service businesses focused on customer enquiries and information collection. I turn customer and business problems into practical web solutions through research, testing, troubleshooting, and iterative development.
In my independent web development projects, I build and troubleshoot web projects using JavaScript, HTML, CSS, HTTP, and basic Node.js. I develop forms that collect, validate, and process structured customer information, and work with client-server communication, APIs, and JSON.
At HGS, I handled banking customer enquiries, verified identities before discussing account information, and assisted with fraud-related cases and account or card security. I also updated account records while following procedures for sensitive financial information.
