Jesvian User
@jesvian
UX designer and product leader driving research-led, ROI-focused digital experiences.
What I'm looking for
I am a UX designer and technical product owner who blends user research, design systems, and backend understanding to deliver measurable business impact. My work centers on aligning product vision with user needs to improve engagement, efficiency, and trust.
At MyWorker.Ai I led the full design lifecycle of an AI avatar platform, implementing voice interactions and conversation flows that increased engagement by 60% and qualified startup leads by 70%. I ran usability testing and founder interviews to guide major redesigns and product pivots.
At Cigna I managed both product and UX efforts: as Technical Product Owner I executed a $1.63M security software transition that raised operational efficiency 40% and cut $325K in annual security costs; as UX Designer I redesigned internal applications, saving roughly $20M annually, building a 150+ component accessible design system, and mentoring new designers.
I bring a pragmatic, metrics-driven approach to design and product work, comfortable leading cross-functional teams, driving stakeholder alignment, and translating research into scalable design solutions that move business outcomes.
Experience
Work history, roles, and key accomplishments
UX Designer
MyWorker.Ai
May 2025 - Oct 2025 (5 months)
Led full design lifecycle of a B2B2C AI avatar platform, implementing voice interactions and conversation flows that boosted user engagement by 60% and increased qualified startup leads by 70%. Conducted usability testing and founder interviews to guide redesigns that improved engagement and retention by 50%.
Technical Product Owner
The Cigna Group
Jul 2023 - Jan 2025 (1 year 6 months)
Managed execution of a $1.63M security software transition that increased operational efficiency 40% and cut annual security costs by $325,000; orchestrated Scrum across four teams and reduced sprint bottlenecks and vulnerabilities by 60%.
UX Designer
The Cigna Group
Dec 2021 - Jul 2023 (1 year 7 months)
Led design of an internal web app streamlining contract renewals for 100+ analysts and 5,000+ hospitals, improving communication by 80%, accelerating renewals 70%, and saving ~$20M annually; built a 150+ component accessible design system increasing adoption 70%.
Backend Developer
The Cigna Group
Jan 2021 - Dec 2021 (11 months)
Refactored backend scripts and APIs to reduce response times by 40% and increase data accuracy by 80%; developed SQL scripts for AWS development environment to optimize data loading and integration with frontend services.
Education
Degrees, certifications, and relevant coursework
Eastern Connecticut State University
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science with a minor in Digital Art & Design focused on software development and digital design principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
jesvianvillarroel.comPortfolio
jesvianvillarroel.comJob categories
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