@jesusbabyuser
Customer support and technical support professional at Vokmam imtergarted services, maintaining employee computer networks and troubleshooting network issues.
NigeriaAt Vokmam imtergarted services, I provide first-line customer and technical support while building and maintaining the computer network for employees. I troubleshoot network issues and perform regular updates to help keep the network running efficiently.
I’ve also worked with fellow Cisco Network Engineers to create an efficient network and intranet, and trained employees in network operations. My background includes Cisco networking, routing and switching, firewalls, and customer support.
Work history, roles, and key accomplishments
Vokmam Integrated Services
Jan 2023 - Present (3 years 10 months)
Provided first-line customer and technical support, building and maintaining computer networks for employees, troubleshooting network issues, and training staff on network operations.
Boots
Jan 2016 - Dec 2023 (7 years 11 months)
Provided first-line customer and technical support, building and maintaining computer networks for employees, troubleshooting network issues, and training staff on network operations.
Superdrug
Jan 2011 - Dec 2016 (5 years 11 months)
Provided first-line customer and technical support, building and maintaining computer networks for employees, troubleshooting network issues, and training staff on network operations.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Computer Science
Bachelor's Degree in Computer Science from Greenwich University, UK, completed in 2007.
Software and tools used professionally
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