Jessie Smith

I am a results-driven Managing Director with over a decade of experience in the telecoms and business process outsourcing industry. My journey began with a solid educational foundation in Business Management from UNISA, where I honed my skills in various aspects of business operations, including commercial law, economics, and marketing management. My leadership capabilities were further developed during my time at Jessie Strelitzia High School, where I actively participated in student governance and service.

At Top Billings, I oversee all aspects of business operations, from staffing and payroll management to strategic growth planning and client acquisition. I take pride in preparing and managing financial reports, including PAYE, VAT, and annual financial statements, ensuring compliance with business regulations. My hands-on approach to leadership has allowed me to cultivate a strong workplace culture while driving operational efficiency across departments.

Throughout my career, I have developed and executed successful sales strategies, collaborated closely with sales teams, and managed digital marketing campaigns. My commitment to excellent customer service and relationship management has been instrumental in supporting client relationships and ensuring service delivery. I am passionate about building high-performance teams and streamlining operations to drive business growth.