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Jessica User

@jessicauser21

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I'm a UX designer in progress with customer service, administration, and creative design experience.

Georgia

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What I'm looking for

I'm looking to grow in UX design, bringing my customer-service mindset, attention to detail, creativity, and experience supporting people in changing environments.

I'm building my UX design path through formal training with Coderhouse and The Interaction Design Foundation.

My background combines customer-facing work, administration, and creative communication. As a personal assistant, I supported client contact, finances, customer service, and social media materials including flyers and reels.

At Creaciones Tries / Bolsas Pura Vida, I coordinated resources and materials with production teams, suppliers, and clients while managing payments and orders.

Most recently, I worked with young children at גיל הרך, where I developed patience, adaptability, and a readiness to support both children and colleagues. I also learned Hebrew on the job.

Experience

Work history, roles, and key accomplishments

Kindergarten Teacher

גיל הרך

May 2022 - Sep 2024 (2 years 4 months)

The first few months, I worked as a substitute teacher between the ages of 0-6 years old, then moved on to a more permanent position to the younger kids (0-2 years old).
While working there, I learned more about patience and how to work in an ever-changing environment, always ready to assist and help everyone (kids and work team).

I also learned Hebrew while on this job (a plus when working with

Entrepreneur

Tupperware Brands Argentina

Dec 2020 - Mar 2022 (1 year 3 months)

Instagram: @hogardulcetupper

Cashier Customer Service

Freddo

Sep 2018 - Dec 2018 (3 months)

Worked as Cashier Customer Service at Freddo.

Personal Assistant

Private Business

Sep 2017 - Apr 2018 (7 months)

Worked for an entrepreneur, helped them with administrative work such as contact with clients via telephone or email, finances, customer service.
I was also in charge of designing flyers, reels and handling social media.

Administrative Assistant

Creaciones Tries / Bolsas Pura Vida

Sep 2016 - Aug 2017 (11 months)

Worked side-by-side with the production team, coordinating resources, materials needed and handling of products for our clients.
I was also in contact with the suppliers (in charge of payment and orders), making sure everything was in order and conflict-free.