Jessica Styles

Serves as the primary liaison for receiving and processing home health referrals, coordinating patient transitions from hospitals and physicians into care. Verifies insurance benefits and Medicare eligibility and manages authorization and documentation to support HIPAA and CMS compliance.

Assisted the Director of Nursing with administrative duties including annual verification of nursing licenses and certifications and OIG checks. Coordinated hiring/termination support, tracked policy updates, managed travel-agency staffing communications during shortages, and supported nursing department purchasing workflows with required approvals and recordkeeping.

Provided administrative and data management support for utilization management by validating patient information and processing authorization documents. Entered admission and continued stay data into state/provider systems, supported enrollment corrections, and helped file claims to LME/MCO, Medicaid, and Medicare.

Supervised care for residents, including transfers, personal care, feedings, and medication administration with documentation in the MAR. Led after-hours coverage for the facility, overseeing 7–10 staff, and completed patient charting for incidents and clinical changes while supporting residents with dementia-related diagnoses.

Completed CNA certification and nursing prerequisites at McDowell Technical Community College between 2013 and 2015.

Earned a high school diploma in May 2007 via American School of Correspondence.