Open to opportunities

Jessica Steed

@jessicasteed

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Customer-focused sales professional with strong retail and administrative skills.

South Africa

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What I'm looking for

I seek customer-facing retail or administrative roles where I can apply sales, invoicing, and team-coordination skills, grow professionally, and contribute to a collaborative, fast-paced environment.

I am a dedicated sales and customer-service professional with hands-on experience in retail, finance assistance, and pet care advisory roles. I have a strong track record of capturing customer information for credit and contract applications and supporting sales operations.

I completed Business Management N4–N6 at Northlink College and matriculated from Tygerberg High School in 2021, demonstrating a focused progression into commercial studies. I earned an Exceptional Achievement Award in Business Studies, reflecting academic strength and commitment.

In retail roles at Footgear, Hi‑Fi Corp, and Absolute Pets, I worked as a sales assistant, cashier, and finance support, handling invoicing, coordinating team shifts, and tracking expenses. I am computer literate with advanced Microsoft Word, Excel, and PowerPoint skills, and I perform well under pressure while meeting deadlines.

I am a collaborative team player with good communication skills, strong multitasking ability, and availability to start immediately for full- or part-time work. I have remote-work readiness with home Wi‑Fi, a Core i5 laptop, and a headset.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Magic Moment PamperParties

Coordinated team shifts, tracked expenses, created invoices, and assisted in managing daily operations to ensure smooth delivery of event services.

Team Coordination Scheduling Invoicing Expense Management Customer Service Microsoft PowerPoint Time Management

Sales & Finance Assistant

Hi-Fi Corp

Supported sales operations and finance tasks including customer transactions, invoice creation, and assisting with finance-related customer processes.

Sales Support Invoicing Microsoft Excel Cashiering Attention To Detail Communication

Pet Care Advisor & Sales Assistant

Absolute Pets

Advised customers on pet care and product selection, handled sales and cashier duties, and maintained store standards to improve customer satisfaction.

Customer Service Sales Cashiering Product Knowledge Communication Microsoft Word Teamwork

Sales Assistant & Cashier

Footgear Pty Ltd

Provided retail sales and cashier services, captured customer information for credit applications, processed transactions, and supported store operations to meet sales targets.

Customer Service Cashiering Credit Applications Microsoft Excel Communication

Education

Degrees, certifications, and relevant coursework

Northlink College

National N Diploma (Business Management modules N4–N6), Business Management

2022 - 2024

Completed Business Management N4 (2022), N5 (2023) and N6 (2024) at Northlink College focusing on practical and theoretical aspects of business management.

Tygerberg High School

Matric (National Senior Certificate), General/Matric Subjects

Completed secondary education with matriculation in 2021, studying English, Afrikaans, Mathematics, Life Orientation, Business Studies, Economics, Engineering and Graphic Design.