Open to opportunities

Mokgadi Rapholo

@mokgadirapholo

Administrative professional with retail and gas sales administration experience, strong in data capturing and office support.

South Africa

Message

What I'm looking for

I’m looking for an administrative role or entry level finance position where I can support efficient operations, handle accurate data and records, process invoices, and grow professionally in a reliable team environment.

I’m a detail-oriented administrative professional with experience in retail and sales administration within the gas industry. I hold qualifications in office administration, travel and tourism, call center operations, and basic bookkeeping, and I’m confident supporting day-to-day operations with accuracy.

In my roles, I’ve handled data capturing and records keeping, processed customer orders, and prepared invoices while maintaining transaction and client information. I’m skilled in customer service, cash handling, point of sales transactions, and ensuring smooth delivery coordination with operations teams.

With training in bookkeeping to trial balance, bank reconciliation, VAT and source documents, and financial statement drafting, I’m now seeking an opportunity in administrative or entry level finance where I can contribute to efficient operations and grow professionally.

Experience

Work history, roles, and key accomplishments

Sales Admin Clerk

Hayani Gas

Apr 2022 - May 2027 (5 years 1 month)

Processed customer orders and captured sales data accurately to support daily operations. Prepared invoices, maintained transaction and client records, handled customer queries, and coordinated with the operations team to ensure smooth delivery.

Sales Administration Order Processing Invoicing Transaction recording Microsoft Office Customer Service

Retail Assistant

Truworths

Dec 2015 - Jul 2020 (4 years 7 months)

Assisted customers with purchases and product queries while providing high-quality service in a fast-paced retail environment. Handled cash and point-of-sale transactions, maintained stock levels, and supported merchandising.

Customer Service Cash Handling Point of Sale Stock Control Merchandising Record keeping Filing Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Unicollege

Certificate in Office Administration, Office Administration

2021 - 2021

Completed an Office Administration certificate (Mar 2021–Jun 2021). Studied office procedures including storage and retrieval, time management, meeting procedure, business correspondence, office equipment and supplies, and telephone/customer care.

Boston City Campus and Business College

Certificate in Travel and Tourism, Travel and Tourism

2008 - 2011

Completed a Travel and Tourism certificate over three years (2008–2011). Covered areas including fares and ticketing, travel operations, customer service, and basic business/accounting modules.