Jessica Silva
@jessicasilva1
Customer service specialist skilled in permit-application management, email/phone support, and deadline-focused administrative coordination.
What I'm looking for
I am a detail-oriented customer service specialist with 5+ years of experience, backed by hands-on administrative support in fast-paced environments. I’m comfortable working independently while collaborating effectively with team members and clients.
In my current role, I prepare, submit permit applications and manage permit acquisition for school construction, renovation, and maintenance projects. This work has strengthened my attention to detail, problem-solving, and ability to manage multiple deadlines, along with daily phone calls and email communication.
Previously, I worked as a sales associate and gained experience greeting customers daily, assisting with needs, and managing inventory through replenishment and stocking. I also handle daily organizing and filing of paper work and support school operations by supervising groups of up to 25 children.
Experience
Work history, roles, and key accomplishments
Parent Coordinator (Volunteer)
PS 171Q
Jan 2014 - Present (12 years 6 months)
Volunteered as a parent coordinator for PS 171Q.
PTA President
PTA
Jan 2021 - Jan 2026 (5 years)
Volunteered as PTA President.
PTA Treasurer
PTA
Jan 2020 - Jan 2021 (1 year)
Volunteered as PTA Treasurer.
Sales Associate
American Greeting
Jan 2011 - Feb 2018 (7 years 1 month)
Greeted customers and assisted with their needs. Replenished inventory and ordered new inventory.
Sales Associate
Sears
Mar 2006 - Sep 2010 (4 years 6 months)
Assisted customers with their needs and supervised fitting rooms. Opened and closed the register and performed daily inventory checks and stocking.
Education
Degrees, certifications, and relevant coursework
GED (General Educational Development)
GED (General Educational Development), General Education Development
Completed the GED program in June 2014.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jessica?
You can contact Jessica and 90k+ other talented remote workers on Himalayas.
Message JessicaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
