Jessica Peng

I am a compassionate and detail-oriented Veterinary Assistant with over 1.5 years of hands-on experience in clinical care and front-desk operations. My expertise lies in surgical support, animal handling, and client education, ensuring that both pets and their owners receive the best possible care. I pride myself on being trilingual in English, Mandarin, and French, which allows me to communicate effectively with a diverse clientele.

At Wychwood Park Animal Hospital, I served as the first point of contact for clients, providing enthusiastic and helpful service both in person and over the phone. I monitored and assisted with surgeries and other medical procedures, effectively communicating with pet owners about procedures and follow-up home care. My calm and professional approach in high-stress settings has fostered trust and clarity with clients, ensuring they feel supported during their visits.

In addition to my veterinary experience, I have worked as a private tutor for English and Math, where I delivered personalized lessons to build trust and confidence in my students. My role as a Camp Supervisor at Markham Public Library allowed me to lead coding and game design camps for children, further strengthening my leadership and communication skills.