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Thais Gadelha Santiago

@thaisgadelhasantiago

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Bilingual veterinary professional with business administration training and strong administrative and data skills.

Canada

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What I'm looking for

I am seeking a role combining animal care and administrative responsibilities in a collaborative, organized environment where I can apply clinical experience, data skills, and bilingual communication to support operations and patient care.

I am a bilingual veterinary professional with a background in veterinary medicine and a Diploma in Business Administration, combining clinical experience with strong administrative and data-management abilities.

In my most recent role as a veterinary assistant I compassionately admitted and cared for patients, maintained and verified over 100 patient health profiles monthly, and managed a medical inventory of more than 500 items, demonstrating attention to detail and operational reliability.

I bring proven office administration experience from corporate and executive support roles, proficiency in Microsoft Office and intermediate SQL, and a quick aptitude for new software; I prioritize confidentiality, organization, and clear communication in every position I hold.

Experience

Work history, roles, and key accomplishments

Veterinary Assistant

Terra Nova Village Veterinarian

Feb 2023 - Jun 2023 (4 months)

Admitted ~15 patients daily and communicated treatment plans to owners while processing over 100 patient health profiles monthly and managing payments and pet insurance liaising. Maintained inventory of 500+ medical and animal care supplies to ensure proper storage and stock levels.

Medical Records Client Communication Inventory Management Payments Data Entry Animal Care

Corporate Intern

Berp & Co

Feb 2021 - May 2021 (3 months)

Performed data entry and database management for ~10 primary data files, coordinated daily backups and implemented data security measures while troubleshooting discrepancies and providing administrative support. Assisted with scheduling, shared email management, and office correspondence.

Data Entry Database Management Backup Troubleshooting Administrative Support Scheduling Documentation

Executive Secretary

Libra Ligas do Brasil S/A

Feb 2017 - Jul 2017 (5 months)

Managed the vice-president’s email and correspondence, prepared draft communications and maintained confidential records to support decision-making. Provided translations and proofreading for reports and presentations, and liaised with internal and external stakeholders.

Executive Support Translation Proofreading Communication