CKCasey Kelland
@caseykelland
Dedicated veterinary professional with extensive animal care experience.
CanadaWhat I'm looking for
I am a committed and reliable veterinary professional with over a decade of experience in animal care and customer service. My journey began in kennel staff roles, where I developed a strong foundation in animal handling and care. Over the years, I have honed my skills in various capacities, including as a Dog Daycare Attendant and a Registered Veterinary Technician Assistant, where I assist veterinarians with examinations, treatments, and surgeries.
Currently, I work as a Receptionist at the Emergency Veterinary Clinic of Waterloo Region, where I guide clients through critical situations and ensure their pets receive timely care. My experience has equipped me with excellent communication skills, attention to detail, and the ability to work effectively both independently and as part of a team. I am passionate about animal welfare and continuously seek opportunities to learn and grow in my field.
Experience
Work history, roles, and key accomplishments
Registered Veterinary Technician Assistant
Parkdale Animal Hospital
Jan 2021 - Present (4 years 7 months)
Supported veterinarians with appointments, including note-taking, patient handling, and administering treatments. Assisted Registered Veterinary Technicians with patient restraint for various procedures and processed in-house lab samples.
Receptionist
Emergency Veterinary Clinic of Waterloo Region
Aug 2024 - Present (1 year)
Managed client communications, including answering phones, guiding clients on emergency pet care, and scheduling appointments. Facilitated patient flow from check-in to examination rooms, ensuring critical cases were triaged immediately.
Dog Daycare Attendant
Cambridge Veterinary Services
Jun 2020 - Jan 2021 (7 months)
Managed dog daycare operations, including admitting and discharging dogs, supervising playtime, and correcting behavior. Performed grooming tasks such as bathing dogs and maintained clinic cleanliness.
Sales Associate
Value Village
Dec 2008 - May 2016 (7 years 5 months)
Assisted with donation intake, maintained the cleanliness of the sales floor, and supported customers. Managed fitting rooms and operated the cash register.
Kennel Staff
Laurelwood Veterinary Hospital
Aug 2015 - Mar 2020 (4 years 7 months)
Handled phone calls, booked appointments, and confirmed reservations for kennel services. Provided direct animal care, including feeding, medicating, and exercising dogs and cats.
Kennel Staff
Cambridge Veterinary Services
Jun 2008 - Jan 2014 (5 years 7 months)
Provided direct animal care, including walking, feeding, and medicating dogs and cats, and cleaning their enclosures. Assisted veterinarians and technicians with animal restraint during medical procedures.
Reading Assistant
West Cambridge Kumon Math and Reading Center
Feb 2006 - Aug 2007 (1 year 6 months)
Evaluated and recorded student work, focusing on spelling, punctuation, and grammar corrections. Monitored student reading comprehension and provided constructive feedback.
Education
Degrees, certifications, and relevant coursework
Northern College
College Diploma, General Studies
2007 - 2008
Undertook college-level studies at Northern College, focusing on foundational coursework. Gained initial exposure to academic and practical skills relevant to future career paths.
Galt Collegiate Institute
High School Diploma, General Studies
2003 - 2007
Completed secondary education at Galt Collegiate Institute. Developed a strong academic foundation and participated in various school activities.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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