Open to opportunities

Jessica Johnson

@jessicajohnson1

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Proactive pet care professional with strong client relationship skills.

Netherlands

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What I'm looking for

I am looking for a role that values strong client relationships and offers opportunities for growth.

I am a proactive and positive professional with a strong track record in establishing and maintaining trusted relationships with a diverse range of clients and colleagues. My experience as a Pet Care Professional at Rosy Paws NL has honed my ability to quickly identify and address needs, resolve issues efficiently, and adapt to changing situations.

In my previous roles, including Retail Sales Associate at LEGO Store and Preschool Assistant, I demonstrated a proven ability to thrive both independently and as part of a team. I take pride in my resilient and confident approach to problem-solving and customer service, ensuring that each interaction is meaningful and impactful.

Experience

Work history, roles, and key accomplishments

Current

Pet Care Professional

Current

Rosy Paws NL

Jan 2022 - Present (3 years 5 months)

Built trusting relationships with clients and their pets, adapting services to meet individual requirements. Handled scheduling, invoicing, and regular client communication while utilizing social media for marketing and client engagement.

Client Relationship Management Scheduling Invoicing Social Media Marketing Content Creation Customer Service Problem Solving

Retail Sales Associate

LEGO Store

Feb 2021 - Mar 2021 (1 month)

Delivered high-quality customer service, organized and restocked products, and engaged children in creative play while supporting daily store operations and achieving sales targets.

Customer Service Sales Support Team Collaboration Inventory Management

Preschool Assistant

Stoke Gifford Preschool

Dec 2014 - Oct 2016 (1 year 10 months)

Supported the lead teacher with classroom activities and behavior management, ensuring a safe and nurturing environment for children while assisting with supervision during play and meals.

Classroom Support Child Supervision Team Collaboration

Childcare Practitioner

Various Nurseries

Jan 2011 - Apr 2013 (2 years 3 months)

Supported children's development through organized activities and maintained communication with parents, while collaborating with team members to ensure a safe and engaging environment.

Parent engagement Activity Organization Team Collaboration

Education

Degrees, certifications, and relevant coursework

University of the West of England

Certificate of Higher Education, Creative and Professional Writing

2016 - 2018

Completed a Certificate of Higher Education in Creative and Professional Writing, focusing on developing writing skills across various formats and genres.

SGS College

Access to Higher Education Diploma, Combined Studies

2013 - 2014

Grade: Distinctions

Achieved an Access to Higher Education Diploma with distinctions in Business, Psychology, Sociology, Law, and English, preparing for university-level studies.