Open to opportunities

Jessica Grossman

@jessicagrossman

Message

I drive client relationships, bookings, billing, and operations for hospitality and event businesses.

United States

Message

What I'm looking for

I'm looking for a client-facing operations, sales, or event role where I can manage bookings, contracts, billing, and relationships while supporting business growth.

At Shot by Somi Studios, I manage daily operations, scheduling, contracts, invoicing, group bookings, and client communications.

I build retention and business development through networking and relationship management while overseeing billing, cash handling, bank deposits, and financial documentation.

My hospitality background includes group sales, catering, housing, contracts, payments, event logistics, and reporting at Holiday Inn Savannah Historic District, Clarion Suites, and Savannah Marriott Riverfront.

I'm also a wedding officiant creating customized non-denominational ceremonies, and I bring experience in office management, payroll, client service, contract administration, and production coordination.

Experience

Work history, roles, and key accomplishments

Current

Client Services Manager

Current

Shot by Somi Studios

Jan 2021 - Present (5 years 8 months)

Managed daily studio operations, scheduling, contracts, invoicing, and group bookings. Served as primary point of contact for clients, vendors, and team members, and oversaw billing, cash handling, and financial documentation.

Client Relations Account and Group Sales Support Contract Administration Event and Booking Coordination Office Operations Calendar and Database Management Invoicing Financial Transactions Meeting Documentation Staff Support and Training Social Media and Website Updates Relationship Building Forecasting Pricing

Current

Wedding Officiant

Current

Joined by Jessica

Jan 2018 - Present (8 years 8 months)

Wedding officiant specializing in customized non-denominational wedding ceremonies.

Ceremony Officiation Ceremony Customization Public Speaking

Sales & Catering Manager

Holiday Inn Savannah Historic District

Jan 2019 - Dec 2020 (1 year 11 months)

Coordinated group sales, contracts, payments, and event logistics. Maintained client relationships to support repeat business and revenue growth, and processed billing and reporting through OPERA and STS systems.

Opera STS Client Relations Contract Administration Event Coordination Billing Reporting

Sales Manager

Clarion Suites

Jan 2018 - Dec 2019 (1 year 11 months)

Managed group contracts, billing, deposits, and client communications. Developed relationships that supported recurring bookings and new business opportunities.

Contract Management Billing Client Communication Relationship Building Sales

Sales & Group Housing Coordinator

Savannah Marriott Riverfront

Jan 2016 - Dec 2018 (2 years 11 months)

Managed group housing logistics, reservations, contracts, billing, and reporting. Supported national and international accounts while maintaining strict confidentiality, and was recognized for reporting accuracy and operational excellence.

Group Housing Reservations Contract Management Billing Reporting Confidentiality Client Relations

Administrative Assistant to the Creative Director

AGG&G/Vieste Rosa

Jan 2015 - Dec 2015 (11 months)

Generated brand profiles and trend boards of current women's jewelry fashions. Performed product coordinator duties including approval sample requests and product quality control, and maintained confidentiality for major department store chains.

Microsoft Word Excel PowerPoint Product Coordination Quality Control Confidentiality Meeting Documentation

Box Office/Interim Office Manager/Actor

Newport Playhouse and Cabaret Restaurant

Jan 2010 - Dec 2014 (4 years 11 months)

Managed accounting and payroll processes, and served as liaison between management, employees, and clients. Handled bank receipts, cash transactions, billing, and invoices, and prepared contracts for group bookings.