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Jessica Greenwood

@jessicagreenwood1

Communications Specialist at Longhorn Imaging, supporting providers with patient records, report corrections, and PACS access.

United States

Message

What I'm looking for

I’m seeking a long-term, flexible position where I can use my leadership, customer service, and organizational skills in a professional setting.

At Longhorn Imaging, I answer incoming calls, assess callers’ needs, and support doctors, physicians, and other providers with information and patient records.

I also assist with report corrections and access to the PACS program, and coordinate with other departments to address callers’ needs.

At Double Dave’s Pizzaworks, I supervised and trained delivery drivers, streamlined scheduling and route planning, and supported inventory management.

At LoanPeople, LLC, I coordinated appraisal operations and maintained documentation and digital records. At Amy’s Ice Creams, I reorganized catering and store operations, developed SOPs, and managed hiring, scheduling, and training.

Experience

Work history, roles, and key accomplishments

Current

Communications Specialist

Current

Longhorn Imaging

Aug 2026 - Present (2 months)

Answered incoming calls and assessed individual needs of each caller with care and accuracy. Supported doctors, physicians, and other providers with information, report corrections, patient records, and assisted with access to the PACs program.

Customer Service Communication Skills Medical Records PACS inter departmental communication

Delivery Driver Manager

Double Dave's Pizzaworks

Sep 2022 - Aug 2026 (3 years 11 months)

Supervised and trained a team of 6+ delivery drivers, ensuring timely, accurate deliveries and excellent customer service. Streamlined scheduling and route planning to optimize efficiency and reduce delivery delays.

Team Supervision Training Scheduling Route Planning Customer Service Food Safety Inventory Management Cash Handling

Appraisal Desk Specialist

LoanPeople, LLC

Mar 2020 - Aug 2023 (3 years 5 months)

Managed full-cycle appraisal operations, coordinating with internal teams, clients, and Appraisal Management Companies. Ensured accurate documentation and compliance with industry and regulatory standards.

Appraisal Management Quality Control Documentation Compliance Process Improvement Onboarding SOP Development

Catering Manager / General Manager

Amy's Ice Creams

Mar 2014 - Nov 2017 (3 years 8 months)

Reorganized catering and store operations, improving event coordination, invoicing, and internal processes. Developed department-wide SOPs and led training in company culture and procedures.