Jessica Fick

Provide direct support in a secure locked facility for individuals with behavioral challenges, administering medication, CPR, and using restraint techniques to prevent self-harm and harm to others. Attend ISP meetings, coordinate with clinical staff, document care in EHRs, and support community integration and appointments.

Assisted residents with activities of daily living including transfers, feeding, and bathing while supporting nursing staff with medical treatments and care plans. Encouraged patient independence and maintained patient dignity through compassionate bedside care.

Provided hands-on care for residents, assisting with daily needs and nursing treatments, and promoted residents' abilities to maximize independence. Performed transfers, feeding, bathing, and supported care teams in maintaining patient well-being.

Delivered table service and handled cashier duties while providing high-quality customer service in a fast-paced restaurant environment. Managed orders, multitasked across sections, and maintained positive guest interactions.

Provided front-of-house service including hosting and table service, focusing on customer satisfaction and efficient order delivery. Assisted with team operations during high-volume periods.

Completed coursework in Psychology at SUNY Orange from 2005 to 2006.

Obtained GED through BOCES in Goshen, NY in 2002.