Open to opportunities

Jessica Fee

@jessicafee

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Detail-oriented Data Associate with a focus on analysis and support.

United States

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What I'm looking for

I am looking for a role in a dynamic team that offers growth and advancement opportunities.

As a dedicated Data Associate with over two years of experience, I specialize in data entry, analysis, and customer support. My proficiency in Microsoft Excel and SEO practices allows me to manage large volumes of information with accuracy and efficiency. I thrive in dynamic environments where I can contribute to data-driven decision-making and analytical roles.

Currently, I work as a Data Analyst at TELUS International, where I analyze user interaction data and SEO metrics to enhance Google search results. My role as an Online Auction Writer at Liquidbidding.com involves conducting market research and optimizing item visibility through effective SEO strategies. I am passionate about leveraging my skills to drive results and support team objectives.

Experience

Work history, roles, and key accomplishments

Current

Online Auction Writer

Current

Liquidbidding.com

Jun 2023 - Present (2 years 1 month)

Accurately input data for over 165 auction items daily. Conduct online market research to determine pricing and descriptions, utilizing SEO strategies to optimize item visibility.

Data Entry Market Research SEO Microsoft Excel Microsoft Office Suite

Current

Data Analyst

Current

TELUS International

Mar 2023 - Present (2 years 4 months)

Analyze user interaction data and SEO metrics to improve Google search results. Evaluate search intent and relevance based on specific data models and guidelines.

Data Analysis SEO Data Modeling User Interaction Data

Customer Support Specialist

Group O

Mar 2023 - Present (2 years 4 months)

Provided technical and customer service support for digital platforms. Managed online inquiries and resolved customer issues in a timely manner.

Customer Service Technical Support

Instacart Shopper

Instacart

Jan 2022 - Present (3 years 6 months)

Accurately picked, packaged, and delivered grocery orders. Communicated effectively with customers to ensure satisfaction.

Order picking Packaging Delivery Time Management

Operations Supervisor

Kohl's

Jun 2012 - Present (13 years 1 month)

Led store operations including online order fulfillment and shipping logistics. Trained and supervised staff to ensure high performance and customer service.

Operations Management order fulfillment Shipping & Logistics Staff Training Merchandising

Education

Degrees, certifications, and relevant coursework

Lakeland High School

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge and skills across various subjects. Prepared for further academic pursuits and professional development.