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Jessica Brown

@jessicabrown8

Communications and operations coordinator at Swallowfield Chapel who coordinated real-time updates for 200+ hurricane relief volunteers.

Jamaica

Message

What I'm looking for

I'm available for remote and hybrid roles in communications, operations, community management, and project coordination.

At Swallowfield Chapel, I provide administrative and operational support to five senior leaders, including an Executive Director and four Department Directors. I coordinate scheduling, documentation, and day-to-day operations.

I administer the Planning Center database, managing access, data accuracy, workflows, reporting, and troubleshooting. I also support a department with 50+ small groups and 90+ group leaders, serving as the liaison for portal access, training, and ongoing support.

During the Hurricane Relief Response, I served as the communications hub for 200+ volunteers. I coordinated real-time updates through WhatsApp broadcasts and in-person briefings as field conditions changed.

At OM Caribbean, I coordinated social media content and communications across an eight-country region. I created digital content, managed publishing and performance monitoring, and documented hurricane relief work in The Bahamas.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Operations Assistant

Current

Swallowfield Chapel

Apr 2023 - Present (3 years 6 months)

Provided executive-level administrative and operational support to five senior leaders, including scheduling, documentation, and day-to-day operations. Took ownership of Planning Center database administration, managing user access, data accuracy, workflows, and reporting.

Administrative Support Operations Planning Center Database Administration Scheduling Records Management

Volunteer Communications & Operations Coordinator

Hurricane Relief Response

Nov 2025 - Jan 2026 (2 months)

Served as the central communications hub for 200+ volunteers during active hurricane relief operations, coordinating real-time updates across shifting field conditions. Managed end-to-end information flow through WhatsApp broadcasts and in-person briefings.

Crisis Communications Volunteer coordination Real time Reporting WhatsApp Stakeholder Communication

Social Media Coordinator

OM Caribbean

Aug 2020 - Jan 2022 (1 year 5 months)

Coordinated social media content and communications strategy for an eight-country Caribbean region, producing branded graphics, captions, and digital content. Managed content scheduling, publishing, and performance monitoring across Meta Business Suite, Hootsuite, and UNUM.