Jesús García Rojas
@jessgarcarojas
Experienced Business Analyst and QA specialist with 14 years in tech.
What I'm looking for
With 14 years of experience as a Systems Analyst and QA specialist, I have honed my skills in requirement gathering, functional documentation, and e-commerce systems. My expertise lies in agile methodologies and executing manual functional tests. I am driven to actively contribute to the implementation of technological solutions for clients, leveraging my experience and commitment to foster professional growth.
In my recent role at Gluo - Orium, I have successfully managed multiple projects as both a Business Analyst and QA, including significant contributions to B2C and B2B platforms using commercetools and BigCommerce. My responsibilities have included conducting kickoff ceremonies, requirement documentation, and creating test strategies, all while ensuring client satisfaction through effective communication and collaboration.
My educational background in Computer Systems Engineering, combined with my certifications in commercetools and BigCommerce administration, positions me as a valuable asset in any tech-driven environment. I am eager to continue my journey in the tech industry, contributing to innovative projects that challenge my skills and expand my knowledge.
Experience
Work history, roles, and key accomplishments
Business Analyst & QA
Gluo - Orium
Sep 2019 - May 2025 (5 years 8 months)
Served as a Business Analyst and QA, leading projects across various e-commerce platforms like commercetools and BigCommerce for clients including Bebbia, Rotoplas, LATAM PARTS, and Assa Abloy. Conducted requirements gathering, documentation, user story creation, platform configuration, and comprehensive functional testing, including test strategy design and bug reporting.
Soporte nivel 2
Gentera - Intermex
Apr 2017 - Sep 2019 (2 years 5 months)
Provided Level 2 IT support, managing and reporting incidents using Remedy. Coordinated incident resolution with development, infrastructure, and database teams. Monitored services and servers, provided customer support via chat and phone, and executed database scripts.
Consultor de sistemas y QA
Soluciones Digitales
Jan 2011 - Apr 2017 (6 years 3 months)
Worked as a Systems Consultant and QA, responsible for requirements gathering, documentation, and system configuration for clients. Validated systems prior to implementation, reported incidents to the development team, created user manuals, and provided client training.
Education
Degrees, certifications, and relevant coursework
Instituto Tecnológico Superior de Santiago Papasquiaro
Ingeniero, Sistemas Computacionales
2005 - 2010
Availability
Location
Authorized to work in
Job categories
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