Jesse Herndon
@jesseherndon
Client Coordinator with a strong background in customer service.
What I'm looking for
I am a dedicated Client Coordinator with a passion for creating exceptional customer experiences. Currently, I ensure the health and safety of students at NY Kids Club while fostering genuine relationships with families and local businesses. My commitment to maintaining high standards of service has been pivotal in supporting our enrollment efforts.
Previously, I served as an Operations Manager for a political campaign, where I played a key role in achieving a historic win. My experience includes managing complex projects, overseeing team dynamics, and creating effective communication pipelines. I thrive in fast-paced environments and am adept at problem-solving, which has consistently led to successful outcomes.
In addition to my professional roles, I am also a freelance photographer, where I manage all aspects of client interactions and project logistics. My diverse skill set in retail and operations, combined with my creative background, allows me to approach challenges with a unique perspective.
Experience
Work history, roles, and key accomplishments
Client Coordinator
NY Kids Club
Apr 2023 - Present (2 years 2 months)
As a Client Coordinator, I ensured the health and safety of students, built relationships with clients and local businesses, and maintained high customer service standards. I supported program transitions and kept all paperwork organized, contributing to a safe and high-quality camp experience.
Photographer
Jesse Herndon Photography
Jan 2022 - Present (3 years 5 months)
As a Freelance Photographer, I managed client communications, executed photoshoots, and handled all administrative duties. I created innovative marketing strategies to increase sales and led a team of assistants to ensure successful project outcomes.
Keyholder
James Perse
May 2022 - Jan 2023 (8 months)
In my role as Keyholder, I exceeded sales goals by ensuring client satisfaction and effective team communication. I utilized product knowledge to assist clients and strategized workflows to meet sales objectives while maintaining the brand's aesthetic.
Sales Support
James Perse
Sep 2019 - Feb 2021 (1 year 5 months)
In my Sales Support role, I managed the pop-up shop operations, met sales goals, and facilitated client interactions. I collaborated with the Visual Merchandiser to enhance brand presentation and assisted in developing best practices for the sales team.
Operations Manager
Elect Kristin Richardson Jordan
Jan 2021 - Oct 2021 (9 months)
As Operations Manager, I oversaw daily campaign operations, managed relationships, and ensured project accountability. I created communication pipelines and gathered data to enhance campaign strategies, contributing to a historic electoral win.
Sales Supervisor
Joie
Feb 2019 - Aug 2019 (6 months)
As Sales Supervisor, I achieved sales goals through personalized client experiences and tracked store trends. I oversaw E-commerce transactions and designed visual merchandising changes to enhance sales and brand presentation.
Front Desk Receptionist
Grassroots Fitness Project
Sep 2018 - Aug 2019 (11 months)
In my role as Front Desk Receptionist, I managed scheduling logistics, created social media content, and served as the first point of contact for clients. I handled inquiries and executed various administrative duties in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
University of North Carolina at Greensboro
Bachelor of Music, Vocal Performance
2012 - 2016
Studied Vocal Performance, focusing on developing vocal techniques, music theory, and performance skills. Engaged in various performances and recitals to enhance stage presence and musical interpretation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
jesseherndon.comJob categories
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