Jesse HerndonJH
Open to opportunities

Jesse Herndon

@jesseherndon

Client Coordinator with a strong background in customer service.

United States

What I'm looking for

I seek a dynamic role that values creativity and customer engagement.

I am a dedicated Client Coordinator with a passion for creating exceptional customer experiences. Currently, I ensure the health and safety of students at NY Kids Club while fostering genuine relationships with families and local businesses. My commitment to maintaining high standards of service has been pivotal in supporting our enrollment efforts.

Previously, I served as an Operations Manager for a political campaign, where I played a key role in achieving a historic win. My experience includes managing complex projects, overseeing team dynamics, and creating effective communication pipelines. I thrive in fast-paced environments and am adept at problem-solving, which has consistently led to successful outcomes.

In addition to my professional roles, I am also a freelance photographer, where I manage all aspects of client interactions and project logistics. My diverse skill set in retail and operations, combined with my creative background, allows me to approach challenges with a unique perspective.

Experience

Work history, roles, and key accomplishments

NC
Current

Client Coordinator

NY Kids Club

Apr 2023 - Present (2 years 2 months)

As a Client Coordinator, I ensured the health and safety of students, built relationships with clients and local businesses, and maintained high customer service standards. I supported program transitions and kept all paperwork organized, contributing to a safe and high-quality camp experience.

JP
Current

Photographer

Jesse Herndon Photography

Jan 2022 - Present (3 years 5 months)

As a Freelance Photographer, I managed client communications, executed photoshoots, and handled all administrative duties. I created innovative marketing strategies to increase sales and led a team of assistants to ensure successful project outcomes.

JP

Sales Support

James Perse

Sep 2019 - Feb 2021 (1 year 5 months)

In my Sales Support role, I managed the pop-up shop operations, met sales goals, and facilitated client interactions. I collaborated with the Visual Merchandiser to enhance brand presentation and assisted in developing best practices for the sales team.

JO

Sales Supervisor

Joie

Feb 2019 - Aug 2019 (6 months)

As Sales Supervisor, I achieved sales goals through personalized client experiences and tracked store trends. I oversaw E-commerce transactions and designed visual merchandising changes to enhance sales and brand presentation.

GP

Front Desk Receptionist

Grassroots Fitness Project

Sep 2018 - Aug 2019 (11 months)

In my role as Front Desk Receptionist, I managed scheduling logistics, created social media content, and served as the first point of contact for clients. I handled inquiries and executed various administrative duties in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Greensboro logoUG

University of North Carolina at Greensboro

Bachelor of Music, Vocal Performance

2012 - 2016

Studied Vocal Performance, focusing on developing vocal techniques, music theory, and performance skills. Engaged in various performances and recitals to enhance stage presence and musical interpretation.

Tech stack

Software and tools used professionally

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Jesse Herndon - Client Coordinator - NY Kids Club | Himalayas