Angela Willie
@angelawillie
Experienced financial operations manager with over 20 years in the industry.
What I'm looking for
I am a dedicated Financial Operations Manager with over 20 years of experience in the financial operations industry. My career has been marked by a proven performance in analyzing applicants' financial status, credit, and property evaluations to determine the feasibility of granting loans. I pride myself on my ability to resolve complex mortgage application issues and ensure that loan agreements are complete and accurate according to policy.
Throughout my career, I have held various roles that have allowed me to develop a comprehensive understanding of the mortgage process. As a Business Development Manager, I successfully onboarded new branches and trained new hires to use various loan origination systems. My experience as a Processing Supervisor involved hiring and training new processors while ensuring efficient loan delivery to investors. I am committed to increasing production and enhancing customer satisfaction in both individual and team settings.
Experience
Work history, roles, and key accomplishments
Mortgage Processor
loanDepot
Nov 2018 - Present (6 years 7 months)
Analyzed applicants' financial status, credit, and property evaluations to determine loan feasibility. Collaborated with credit analysts and underwriters to resolve mortgage application issues and ensure loan agreements were complete and accurate.
Business Development Manager
Peoples Home Equity
Apr 2016 - Jul 2018 (2 years 3 months)
Onboarded new branches and trained new hires on LOS and Encompass systems. Assisted existing branches in streamlining their loan processes and managed referral files for unlicensed loan officers.
Processing Supervisor
Peoples Home Equity
Sep 2010 - Feb 2016 (5 years 5 months)
Hired and trained new processors, setting up staff for efficient operations. Processed high-volume loan files for retail branches and collaborated with underwriting, compliance, QC, and post-closing to ensure efficient loan delivery to investors.
Loan Officer
Suntrust
Nov 2007 - Aug 2010 (2 years 9 months)
Originated loans within a retail branch setting. Served as a loan assistant to a high-volume loan officer, specializing in first-time homebuyer loans for Vanderbilt University residents.
Education
Degrees, certifications, and relevant coursework
Appalachian State University
BSB Communications, Business Communications
Completed a Bachelor of Science in Business Communications. This program focused on developing strong communication skills within a business context.
South View Senior High
High School Diploma, General Studies
Obtained a High School Diploma, completing foundational education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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