Jesam Emmanuel
@jesamemmanuel
IT Operations Specialist with 5+ years administering Linux systems, monitoring uptime, and troubleshooting hardware/software.
What I'm looking for
I’m an IT Operations Specialist with 5+ years of hands-on experience administering, monitoring, and maintaining production-grade systems. I focus on Linux system administration, real-time system monitoring, and hardware/software troubleshooting to protect data integrity and deliver 99.9% uptime for business operations.
In my roles, I diagnose complex hardware, software, and network issues for both local and remote users, coordinate administrative IT tasks like equipment inventory and technical documentation, and manage service reliability through systemd and automation. I also build reproducible infrastructure with NixOS declarative configuration (infrastructure-as-code) and deploy Docker/Docker Compose for small businesses and individuals, while staying detail-oriented with fleet tracking interfaces, system logs analysis, and client-facing communication.
Experience
Work history, roles, and key accomplishments
IT Support & Operations Specialist
Freelance
Jan 2025 - Present (1 year 6 months)
Provided Linux system administration and Docker deployment services for small businesses and individuals. Managed NixOS declarative configuration as reproducible infrastructure-as-code and advised clients on IT tooling, workflow automation, and open-source alternatives to SaaS products.
IT Support Engineer
Crospil
Jan 2023 - Present (3 years 6 months)
Managed and maintained Linux and Windows systems to support business operations with 99.9% uptime. Diagnosed and resolved hardware, software, and network issues for local and remote users while overseeing data integrity and coordinating equipment inventory and technical documentation.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Science (B.Sc.), Information Technology
Pursuing a B.Sc. in Information Technology (in progress) at the University of Calabar.
Aptech Computer Education
Aptech Certified Computer Professional (ACCP), Information Technology
Completed the Aptech Certified Computer Professional (ACCP) program to build practical IT/computing skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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