jeremiah iluobe
@jeremiahiluobe
Banking professional at FirstBank ofNigeria Limited who re-established a branch FX cash reception desk, increasing branch income.
NigeriaWhat I'm looking for
At FirstBank ofNigeria Limited, I worked across branch services and financial transaction units, monitoring branch activities and reconciling accounts. I also approved and authorized branch transactions, ensuring compliance and accuracy.
I re-established the FX desk for cash reception at the branch, increasing branch income. I also analyzed and reconciled ATM unimpacted and dispensed errors within TAT to resolve customer issues.
In the Non-Financial Transaction Unit, I supervised unit activities and handled customer inquiries and complaints beyond my subordinates’ limits. I also supported account services and card maintenance in line with customer mandates and legal requirements.
Earlier, at Swift Networks, I supported enterprise customers by troubleshooting network problems remotely and monitoring usage with PRTG. I also taught physics at the Federal College of Fisheries and Marine Technology, where I prepared lecture and practical materials.
Experience
Work history, roles, and key accomplishments
Head Branch Services
First Bank of Nigeria Limited
Sep 2014 - May 2026 (11 years 8 months)
Monitored overall branch activities, reconciled accounts, and approved transactions ensuring compliance and accuracy.
Enterprise Customer Support Engineer
Swift Networks
Dec 2013 - Feb 2014 (2 months)
Provided remote troubleshooting for network issues, monitored client networks using PRTG, and collaborated with sales and engineering teams.
Site Engineer
Sunbas Electro-Mechanical Works
Jan 2013 - May 2013 (4 months)
Assisted in installation and maintenance of air conditioning ducts at Eko Hotel and motivated team members on projects.
Physics Lecturer
Federal College of Fisheries and Marine Technology
Jun 2012 - Sep 2012 (3 months)
Volunteered as a Physics Lecturer, instructing students and contributing to academic development.
Head Financial Transaction Unit
First Bank of Nigeria Limited
Approved and authorized all branch transactions, re-established FX desk increasing income, and resolved ATM discrepancies within TAT.
Head Non-Financial Transaction Unit
First Bank of Nigeria Limited
Supervised non-financial transactions, managed customer inquiries, ensured compliance with mandates, and led provision of banking equipment.
Education
Degrees, certifications, and relevant coursework
University of Benin
B.Eng, Chemical Engineering
Grade: Second Class Honours, Upper Division
B.Eng in Chemical Engineering with Second Class Honours, Upper Division.
Acada Comprehensive College
Senior School Certificate, General Studies
Obtained the National Examination Council Senior School Certificate.
Immaculate Conception College
West Africa Senior School Certificate, General Studies
1999 - 2003
Completed West Africa Senior School Certificate.
Microsoft
Microsoft Applied Skills, Cloud Storage
Earned Microsoft Applied Skills in Secure storage for Azure files and Azure blob storage.
FirstAcademy
Professional Training, Banking and Finance
Completed training in information security, anti-money laundering, data privacy, leadership, and customer service.
Afterschool Graduate Development Centre (AGDC)
Training Certificate, Career Development
Completed employability and career development training.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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