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@deborahmaga
Highly resourceful and committed banking professional
As a seasoned banking professional with over 15 years of experience, I have developed a strong background in banking operations, customer service, and relationship management. My expertise includes teller operations, customer service, accounts and clearing, and credit appraisals. I have a proven track record of delivering results and exceeding targets in deposit mobilization and credit facilities.
I hold a Bachelor's degree in Accounting from Ahmadu Bello University, Zaria, and a Master's degree in Banking and Finance from the same institution. I am also an Associate Chartered Institute of Finance and Control (CIFC N) and an Institute of Chartered Accountant of Nigeria (ICAN) in view.
I am a highly resourceful and committed individual with excellent communication skills and good interpersonal relations. I am committed to work ethics and have a penchant for excellence.
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Work history, roles, and key accomplishments
First Bank Nig. Ltd
Aug 2015 - Dec 2019 (4 years 4 months)
Directed marketing strategies and managed loan approvals, ensuring compliance with bank policies and enhancing customer satisfaction.
First Bank Nig. Ltd
Jan 2008 - Aug 2015 (7 years 7 months)
Served as Senior Banking Officer, overseeing branch operations, managing customer relationships, and ensuring efficient service delivery.
First Bank Plc
Jan 2001 - Jun 2007 (6 years 5 months)
Promoted to Senior Banking Assistant, responsible for managing customer transactions, account inquiries, and ensuring compliance with banking regulations.
Union Bank Plc
Jan 1999 - Feb 2000 (1 year 1 month)
Completed NYSC assignment as a Banking Assistant, gaining foundational experience in banking operations and customer service.
Degrees, certifications, and relevant coursework
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