Jeremiah Garnett

Manage provider and clinic data for FQHC, delegated, RCL and non-delegated contracts, loading and updating provider records and contracts to ensure data accuracy and regulatory compliance.

Performed provider data entry and research for commercial, Medicare, and Medicaid contracts; verified inbound data from multiple sources and contacted providers to ensure accurate records and compliance.

Communicated with policyholders to identify issues and resolve cases, documenting call details and maintaining an average of 70–100 calls per day.

Coordinated referral onboarding and care transition documentation, executed Title 19 submissions for Medicaid patients, and established patient payment options and authorizations.

Managed inbound calls, scheduled appointments, verified insurance, submitted authorization requests, and collected copays to support clinic operations.

Submitted claims to Medicare, Medicaid, and commercial insurers, investigated rejections to identify denial reasons, and posted patient payments while meeting productivity and quality standards.

Communicated warranty coverage details with customers and scheduled service appointments for appliances and electronics to ensure timely resolution of service requests.

Led a team implementing a new claims system, performed quality audits, trained staff, and increased claims processing efficiency to 98% through process improvements and oversight.

Attended CCI Training Center in Arlington, TX for vocational and technical training.

Attended Green B. Trimble Technical High School in Fort Worth, TX.