Looking for a job

Jennifer Young

@jenniferyoung1

Message

I build stronger enterprise client relationships through research, CRM workflows, and cross-functional delivery.

Germany

Message

What I'm looking for

I'm looking for an entry-level Customer Success, Account Management, or B2B Sales role where I can build client relationships, support retention and growth, use CRM and outbound tools, and collaborate across teams.

I've managed 15+ enterprise pharmaceutical and biotech accounts at Cytel, supporting business reviews, renewals, retention, and service expansion. I translate complex scientific and commercial information into actionable outcomes for clients and internal teams.

I've coordinated commercial, scientific, legal, and technical stakeholders, maintained Salesforce pipelines, and trained global teams on new tools and reporting workflows. I'm now pursuing entry-level Customer Success, Account Management, and B2B Sales opportunities.

Experience

Work history, roles, and key accomplishments

Research Consultant

Cytel Inc.

May 2020 - Feb 2025 (4 years 9 months)

Managed 15+ high-value enterprise accounts across the full client lifecycle, supporting recurring business reviews and scope renewals to drive account retention and service expansion. Acted as a key commercial and strategic contact for Top-10 global pharmaceutical and biotech accounts, ensuring high client satisfaction.