Jennifer Sullivan

Served as a primary closing manager, overseeing end-of-day restaurant operations and ensuring a smooth, accurate close. Supervised team members, handled cash and closing procedures, and resolved customer concerns professionally.

Managed daily restaurant operations with responsibility for staffing, scheduling, inventory, banking, ordering, and customer service. Handled hiring, onboarding, employee supervision, and terminations.

Responsible for opening and closing operations at two locations, frequently working independently. Maintained service, cash-handling, cleanliness, and operational standards during assigned shifts.

Supported catering operations and event service; furloughed during the COVID-19 pandemic.

Led front-of-house operations, staff relations, training, hiring, and employee management. Managed $35K+ weekly restaurant and catering inventory, supplies, and sales activity.

Managed opening/closing procedures, sales reporting, payroll support, customer outreach, and social media. Assisted with training programs that improved health-inspection performance.

Managed administrative correspondence, merchandising, Salesforce, event/festival planning, donor packages, social media, and executive travel arrangements.

Handled accounts payable and property administration; showed properties and coordinated maintenance, facilities, and construction across five commercial properties.

Bachelor's Degree in Art History from Wood Junior College.

Bachelor's Degree in Art History from Overton High School.

ServSafe Manager certification.

First Aid certification.

Bachelor's Degree in Art History from Southeastern School of Massage.