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Jennifer Parker

@jenniferparker1

Administrative and operations support freelancer who set up the booking, records, and communications systems for an independent wellness business.

Cyprus

Message

I set up and maintained the back-end administrative, booking, and operational systems for my independent wellness and yoga business, including digital file organisation and data privacy compliance.

As a Retreat & Event Coordinator, I handled registration, attendee communications, and logistics for multi-day workshops and retreats. I also hosted online events on Zoom and organised recordings for distribution.

In my ongoing work as an Online Educator & Digital Coordinator, I guide users through onboarding and scheduling across time zones, maintain attendance records, and update shared learning resources.

Experience

Work history, roles, and key accomplishments

Current

Online Educator & Digital Coordinator

Current

Independent Wellness & Yoga Business

Jan 2019 - Present (7 years 10 months)

Guided users through registration, onboarding, and recurring scheduling across international time zones. Maintained structured attendance records and created user-friendly guidebooks and documentation.

Onboarding Scheduling Documentation Digital Content Communication Skills

Founder & Operations Lead

Independent Wellness & Yoga Business

Jan 2022 - Jan 2026 (4 years)

Created and maintained all back-end administrative, booking, and operational systems from scratch, ensuring seamless digital file organisation and 100% data privacy compliance. Managed client databases, invoicing, expense tracking, and documentation handovers.

Administrative Systems Data Privacy GDPR Client Communication Scheduling Digital Marketing Canva Social Media Invoicing Record keeping

Retreat & Event Coordinator

Independent Wellness & Yoga Business

Jan 2021 - Jan 2026 (5 years)

Managed end-to-end event logistics for multi-day workshops and retreats, including attendee registration, pre-event communications, and post-event follow-ups. Provided Zoom hosting and first-line technical support for online events.

Event Planning Logistics Registration Zoom Technical Support Stakeholder Coordination Communication Skills

Call Centre & Customer Support Lead

Charity & Commercial

Jan 2016 - Jan 2018 (2 years)

Managed high-volume inbound and outbound email and telephone communications for charity and public sector projects. Assisted with volunteer/staff onboarding and ensured strict adherence to GDPR and data protection guidelines.

Customer Support Communication Skills GDPR Data Protection Onboarding Record keeping

Production Assistant & Event Support

City Sound & Folkestone Harbour Arm / Creative Quarter Colla

Jan 2016 - Jan 2017 (1 year)

Supported operational delivery, partner/speaker logistics, agenda preparation, and event documentation for community-driven cultural events and trade shows.

Event Support Logistics Documentation Coordination