Jennifer Obi

Engaged with clients to identify their needs and enhance product awareness. Developed and maintained strong relationships with customers to drive sales and collaborated with team members to meet sales targets.

Delivered exceptional customer support across multiple channels, including phone, email, and live chat. Assisted clients with account inquiries and transaction issues, resolving complaints swiftly and effectively. Educated clients on trading platforms and gathered feedback for service improvement.

Provided outstanding customer service by addressing inquiries, resolving complaints, and ensuring overall satisfaction. Assisted customers in opening new accounts while explaining various banking products and services. Identified opportunities for upselling and cross-selling bank products effectively.

Analyzed corporate performance to provide insights into sales trends and product categories. Monitored prospecting and sales control systems to follow up on potential buyers effectively. Evaluated sales history and market conditions to accurately determine inventory needs.

Completed a certificate program focused on the principles and techniques of data analysis. Gained foundational knowledge in data interpretation and application.

Pursued a Bachelor of Science degree with a specialization in Education Economics. Developed a strong understanding of economic principles applied to educational contexts.