Jennifer Giaccone
@jennifergiaccone
Highly organized graduate student with a background in crisis counseling.
What I'm looking for
I am a highly organized graduate student with a versatile background in case coordination, administrative support, and crisis counseling. My proven ability to assess and monitor client progress through meticulous reviews of various data sources ensures a holistic understanding of their needs. I approach my work with compassion, employing active listening techniques and collaborative problem-solving skills to support individuals in crisis.
Currently, I serve as a Case Coordinator at South Oaks Hospital, where I conduct individual and group counseling sessions, coordinate mental health service referrals, and monitor client progress. My commitment to accuracy in client records management adheres to confidentiality and regulatory standards, ensuring that I provide the highest level of care. I also have experience as an Assistant Counselor and Administrative Support Associate, where I honed my skills in communication, empathy, and crisis management.
Experience
Work history, roles, and key accomplishments
Assistant Counselor
South Oaks Hospital
Jun 2024 - Present (1 year 1 month)
Provides individual support to patients in the milieu. Facilitates group programming regarding life skills, coping skills and psychoeducation. Complete admission assessments with patients and assists with orienting patients to the unit.
Case Coordinator
South Oaks Hospital
May 2025 - Present (2 months)
Conduct individual and group counseling sessions, applying therapeutic techniques to address diverse mental health needs. Monitor client progress through reviews of medical records, insightful interviews and surveys. Aid clients in articulating and pursuing their goals, aligning them with personalized growth plans.
Administrative Support Associate
Northwell Stars Rehabilitation
Jul 2023 - Present (2 years)
Digitize documents with precision, ensuring secure and efficient access for authorized personnel. Exemplified exceptional customer service through prompt and accurate responses to inquiries. Provide comprehensive administrative support to various rehabilitation center departments.
Graduate Assistant
Hofstra University
Sep 2021 - May 2024 (2 years 8 months)
Collaborate with the program director, conducting meetings with prospective students to promote the program. Assisted in planning initiatives aimed at fostering inclusion and engagement within the campus community. Developed visually appealing fliers and promotional materials.
Crisis Counselor
Response Crisis Center
Jan 2023 - Mar 2023 (2 months)
Formulated comprehensive safety plans to mitigate crisis risks, employing specific intervention procedures. Conducted thorough risk assessments, employing established evaluation procedures to gauge potential risks. Provided compassionate support and guidance to individuals in crisis.
Education
Degrees, certifications, and relevant coursework
Hofstra University
Masters in Mental Health Counseling, Mental Health Counseling
2022 - 2024
Completed a Master's degree program focused on mental health counseling. The program likely included coursework in therapeutic techniques, assessment, and counseling practice.
Hofstra University
Bachelor of Arts in Psychology, Psychology
2018 - 2022
Earned a Bachelor of Arts degree with a focus on Psychology. This foundational degree provided a broad understanding of psychological principles and research methods.
Availability
Location
Authorized to work in
Job categories
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