Jennifer Casey
@jennifercasey
Hands-on HR Operations leader specializing in multi-state payroll, benefits, compliance, and HRIS implementations.
What I'm looking for
I’m an HR and People Operations professional with 20 years of hands-on experience—owned full HR functions as a sole practitioner and as an embedded partner, delivering real payroll runs, compliance audits, HRIS implementations, and benefits renewals. My PHR certification reflects my focus on accuracy and governance, not strategy decks.
I’m equally effective as a part-time HR partner or a full-time operations lead, including managing 170+ international contractor invoices monthly while running US payroll and benefits. In my current consulting and embedded roles, I’ve built structured reconciliation processes, corrected processing risks before disbursements, and delivered end-to-end onboarding/offboarding workflows.
Across my experience, I’ve led complex multi-state compliance and vendor transitions (PEO/EOR), implemented and standardized HRIS systems, and improved day-to-day outcomes through better policies and training. Examples include implementing UKG to save $125K in internal costs, cutting attrition by 28% through automated onboarding, reducing complaints by 60% via prevention training, and improving manager satisfaction by 20% with Lattice performance management.
Experience
Work history, roles, and key accomplishments
Embedded HR Operations Manager
Puzzle Healthcare
Jan 2024 - Present (2 years 3 months)
Managed multi-state HR compliance, employee relations, and policy development for a distributed healthcare workforce. Drafted state-specific separation agreements with ADEA-compliant documentation and led complex employee matters including involuntary separations and corrective action.
Payroll & Benefits Manager
Circle
Jan 2024 - Present (2 years 3 months)
Ran end-to-end US payroll across multiple entities using a structured 3-tab reconciliation system to catch discrepancies before payroll issues. Processed and reconciled 170+ international contractor invoices monthly via Remote PEO and managed the full benefits lifecycle, including open enrollment and ongoing vendor communications.
HR Operations & Compliance Consultant
Dedicated HR Solutions (DhRs)
Jan 2021 - Present (5 years 3 months)
Owned end-to-end HR operations for clients from 10 to 1,100 employees, running US payroll and benefits while managing 170+ international contractor invoices monthly. Delivered payroll runs, compliance audits, HRIS implementations, and benefits renewals across multi-state and international needs.
HR Operations Manager
Foundation for the UN Global Compact
Feb 2025 - Jan 2026 (11 months)
Designed and presented annual benefits renewal strategy including ICHRA/PEO feasibility analysis, cost modeling, and UN parity alignment to board and executive leadership. Built policy frameworks for grievance management and well-being while partnering with finance and legal on US payroll, tax, and benefits governance.
Payroll, Benefits & HR Ops Manager
GQG Partners
Jan 2022 - Jan 2023 (1 year)
Led PEO transition and RFP process for global payroll and benefits vendors across four countries. Implemented UKG across HR, benefits, performance, and onboarding—saving $125K by managing the project internally instead of outsourcing.
HR Operations Manager
Benitago
Jan 2020 - Jan 2022 (2 years)
Built international employment infrastructure from the ground up using Deel and EOR accounts while scaling from 10 to 42 US employees plus 100+ international contractors. Conducted a 17-state payroll compliance audit, resolving issues with minimal penalties, and automated onboarding workflows to cut attrition by 28%.
HR Operations Manager
NYC District Council of Carpenters Benefit Funds
Jan 2019 - Jan 2020 (1 year)
Served as sole HR practitioner for 160 staff and a 25,000-member organization, aligning leave and accommodations compliance including FMLA and ADA. Implemented Lattice performance management—improving manager satisfaction scores by 20%—and corrected compensation disparities through a compensation equity audit.
Payroll & HR Operations Manager
Petrossian
Jan 2017 - Jan 2019 (2 years)
Managed payroll and multi-state compliance across CA, NY, and FL, handling complex tip and wage law requirements. Reduced harassment complaints by 60% by developing harassment prevention and bias training, and completed HR audits correcting I-9 and visa compliance gaps.
Assistant HR Director
The Scranton Times
Jan 2011 - Jan 2017 (6 years)
Conducted wage/hour audits and FLSA reclassifications, saving 30% on workers’ compensation premiums. Mediated union scheduling negotiations to reduce absenteeism by 20% and ran compliance and wellness initiatives that reduced sick leave by 15%.
HR Generalist
The Scranton Times
Jan 2008 - Jan 2011 (3 years)
Provided HR generalist support for recruitment, employee relations, and compliance across multiple business functions. Implemented ADP HRIS and trained HR and managerial staff, and led a career-pathing initiative that cut turnover by 25%.
Education
Degrees, certifications, and relevant coursework
HR Certification Institute (HRCI)
Professional in Human Resources (PHR), Human Resources
Earned the Professional in Human Resources (PHR) credential (HRCI) in July 2025.
Pennsylvania State University
Bachelor of Science
Earned a Bachelor of Science degree from Pennsylvania State University.
Keystone College
Associate Degree
Earned an associate degree from Keystone College.
Availability
Location
Authorized to work in
Job categories
Skills
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