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Jennifer CaseyJC
Open to opportunities

Jennifer Casey

@jennifercasey

Hands-on HR Operations leader specializing in multi-state payroll, benefits, compliance, and HRIS implementations.

United States
Message

What I'm looking for

I’m looking for an HR Operations role where I can own payroll, benefits, and multi-state compliance while implementing HRIS systems—either embedded as a partner or leading full operations—with real impact on accuracy and vendor execution.

I’m an HR and People Operations professional with 20 years of hands-on experience—owned full HR functions as a sole practitioner and as an embedded partner, delivering real payroll runs, compliance audits, HRIS implementations, and benefits renewals. My PHR certification reflects my focus on accuracy and governance, not strategy decks.

I’m equally effective as a part-time HR partner or a full-time operations lead, including managing 170+ international contractor invoices monthly while running US payroll and benefits. In my current consulting and embedded roles, I’ve built structured reconciliation processes, corrected processing risks before disbursements, and delivered end-to-end onboarding/offboarding workflows.

Across my experience, I’ve led complex multi-state compliance and vendor transitions (PEO/EOR), implemented and standardized HRIS systems, and improved day-to-day outcomes through better policies and training. Examples include implementing UKG to save $125K in internal costs, cutting attrition by 28% through automated onboarding, reducing complaints by 60% via prevention training, and improving manager satisfaction by 20% with Lattice performance management.

Experience

Work history, roles, and key accomplishments

PH
Current

Embedded HR Operations Manager

Puzzle Healthcare

Jan 2024 - Present (2 years 3 months)

Managed multi-state HR compliance, employee relations, and policy development for a distributed healthcare workforce. Drafted state-specific separation agreements with ADEA-compliant documentation and led complex employee matters including involuntary separations and corrective action.

CI
Current

Payroll & Benefits Manager

Circle

Jan 2024 - Present (2 years 3 months)

Ran end-to-end US payroll across multiple entities using a structured 3-tab reconciliation system to catch discrepancies before payroll issues. Processed and reconciled 170+ international contractor invoices monthly via Remote PEO and managed the full benefits lifecycle, including open enrollment and ongoing vendor communications.

DD
Current

HR Operations & Compliance Consultant

Dedicated HR Solutions (DhRs)

Jan 2021 - Present (5 years 3 months)

Owned end-to-end HR operations for clients from 10 to 1,100 employees, running US payroll and benefits while managing 170+ international contractor invoices monthly. Delivered payroll runs, compliance audits, HRIS implementations, and benefits renewals across multi-state and international needs.

FC

HR Operations Manager

Foundation for the UN Global Compact

Feb 2025 - Jan 2026 (11 months)

Designed and presented annual benefits renewal strategy including ICHRA/PEO feasibility analysis, cost modeling, and UN parity alignment to board and executive leadership. Built policy frameworks for grievance management and well-being while partnering with finance and legal on US payroll, tax, and benefits governance.

GP

Payroll, Benefits & HR Ops Manager

GQG Partners

Jan 2022 - Jan 2023 (1 year)

Led PEO transition and RFP process for global payroll and benefits vendors across four countries. Implemented UKG across HR, benefits, performance, and onboarding—saving $125K by managing the project internally instead of outsourcing.

BE

HR Operations Manager

Benitago

Jan 2020 - Jan 2022 (2 years)

Built international employment infrastructure from the ground up using Deel and EOR accounts while scaling from 10 to 42 US employees plus 100+ international contractors. Conducted a 17-state payroll compliance audit, resolving issues with minimal penalties, and automated onboarding workflows to cut attrition by 28%.

NF

HR Operations Manager

NYC District Council of Carpenters Benefit Funds

Jan 2019 - Jan 2020 (1 year)

Served as sole HR practitioner for 160 staff and a 25,000-member organization, aligning leave and accommodations compliance including FMLA and ADA. Implemented Lattice performance management—improving manager satisfaction scores by 20%—and corrected compensation disparities through a compensation equity audit.

Education

Degrees, certifications, and relevant coursework

HR Certification Institute (HRCI) logoHH

HR Certification Institute (HRCI)

Professional in Human Resources (PHR), Human Resources

Earned the Professional in Human Resources (PHR) credential (HRCI) in July 2025.

Pennsylvania State University logoPU

Pennsylvania State University

Bachelor of Science

Earned a Bachelor of Science degree from Pennsylvania State University.

Keystone College logoKC

Keystone College

Associate Degree

Earned an associate degree from Keystone College.

Tech stack

Software and tools used professionally

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