Jenita Jonah
@jenitajonah
Detail-oriented professional with strong communication and leadership skills.
What I'm looking for
I am a dedicated professional with a Master's in Peace Conflict and Strategic Studies and a Bachelor's in Political Science. My experience includes roles as a Field Supervisor and Contact Center Agent, where I honed my leadership and communication skills. I thrive in team environments and am committed to achieving organizational goals.
Throughout my career, I have demonstrated a keen interest in strategic planning and project management. My time as an Ambassador for the Faculty of Social Science at Kaduna State University and various volunteer roles have equipped me with the ability to manage tasks effectively while paying attention to detail. I am passionate about continuous learning and contributing positively to any organization I join.
Experience
Work history, roles, and key accomplishments
Contact Center Agent
Access Bank
Jan 2024 - Present (1 year 7 months)
Served as a Contact Center Agent, providing essential customer support and resolving inquiries efficiently. Utilized strong communication skills to assist clients with banking services and product information.
Freelance Researcher
Freelance
Feb 2020 - Present (5 years 6 months)
Conducted independent research projects across various topics, demonstrating strong analytical and investigative skills. Produced well-researched reports and articles.
AD-Hoc Staff, ICT Department
West African Examination Council
Jan 2023 - Present (2 years 7 months)
Worked as an AD-Hoc staff member within the Information Communication Technology Department. Assisted with various ICT-related tasks and supported departmental operations.
Volunteer
Pharmfluence Education Advancement Network
Jan 2023 - Present (2 years 7 months)
Volunteered to support educational initiatives and community outreach programs. Contributed to the organization's goals through active participation and assistance.
Field Supervisor
Yalmar Ventures Limited
Jan 2023 - Present (2 years 7 months)
Managed and oversaw field operations as a Field Supervisor. Ensured project objectives were met through effective planning and team coordination.
Writer
House of Justice Radio and TV
Jan 2022 - Present (3 years 7 months)
Authored content for radio and television broadcasts, demonstrating strong writing and research abilities. Contributed to the production of engaging and informative media.
National Youth Service Corp
West African Examination Council
Mar 2020 - Present (5 years 5 months)
Completed National Youth Service Corp duties, gaining practical experience in administrative and operational tasks. Supported examination processes and office functions.
Ambassador of Social Science
Network for African Students Entrepreneur
Jan 2018 - Present (7 years 7 months)
Served as an Ambassador for Social Science, promoting entrepreneurship among students. Engaged in outreach activities and represented the faculty effectively.
Education
Degrees, certifications, and relevant coursework
Unknown
Masters, Peace Conflict and Strategic Studies
2021 -
Completed a Master's degree focusing on peace, conflict, and strategic studies. Gained in-depth knowledge of conflict resolution, international relations, and strategic analysis.
Kaduna State University
B.Sc, Political Science
2015 -
Obtained a Bachelor of Science degree in Political Science. Developed a strong foundation in political theories, governance, and public policy.
Baptist Model High School, Ungwan Boro, Kaduna
SSCE, General Studies
2011 -
Completed secondary education, earning the Senior School Certificate Examination. Acquired foundational knowledge across various subjects.
Unknown
First Leaving School Certificate, General Studies
2001 -
Completed primary education, earning the First Leaving School Certificate. Developed fundamental literacy and numeracy skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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