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Jenica Refe

@jenicarefe

Back Office Sales Support Specialist | SAP ERP | Data Analysis | 4+ Years Experience in OTC & Financial Reporting | Remote or Hybrid (Naga, 4400)

Philippines

Message

What I'm looking for

I seek a role where I can apply OTC and SAP expertise to improve reporting accuracy and operational efficiency, within a collaborative, deadline-driven team.

I am a detail-oriented professional with over four years of experience in Back Office Sales Support and Data Analysis, focused on the Order-to-Cash cycle, sales invoicing, accruals, and SAP operations. I consistently ensure data integrity, meet strict operational deadlines, and streamline high-volume data entry and reporting processes to support Finance and Sales teams.

My background includes month-end reporting, sales actualization, SAP order booking, and supporting sales forecasting and delivery operations, alongside event-based brand promotion experience. I bring strong Excel skills, analytical thinking, and clear professional communication to drive accurate financial and operational outcomes.

Experience

Work history, roles, and key accomplishments

Business Center Analyst

Process Synergy Inc.

Sep 2019 - May 2023 (3 years 8 months)

Managed month-end reporting, sales invoicing, accruals, and SAP operations, improving accuracy of OTC records and consistently meeting strict operational deadlines in a high-volume environment.

SAP FIORI Microsoft Excel Invoicing Data Analysis Reporting Order To Cash

Brand Ambassador / Sales Promoter

Brandcon Events & Management

Jan 2017 - Apr 2023 (6 years 3 months)

Executed event marketing and product demonstrations to increase brand awareness and drive consumer engagement and sales across multiple client campaigns.

Event Marketing Customer Engagement Product Demonstrations Communication Brand Awareness Merchandising

Sales Area Encoder

Asiapro Multipurpose Cooperative

Jan 2019 - Sep 2019 (8 months)

Performed accurate order booking and SAP data entry to facilitate daily deliveries, supported sales forecasting and order allocation to optimize supply chain workflow.