JSJeniah Smith
@jeniahsmith
Aspiring professional with strong customer service and communication skills.
United StatesWhat I'm looking for
My name is Jeniah Smith, and I am an aspiring professional with a strong foundation in customer service and communication. I have honed my skills through various roles, including my current position at Telus Digital, where I confidently make product recommendations tailored to customer needs. My experience in fast-paced environments, such as Shake Shack, has equipped me with the ability to deliver exceptional hospitality while balancing high volume with quality.
In addition to my work experience, I have pursued education in computer programming and web development through Intech Academy and She Codes Basics. I am passionate about continuous learning and have earned certifications in HTML 5, CSS 5, and ES6. My leadership roles, including serving as a Public Affairs Officer, have further developed my interpersonal skills and ability to engage with diverse communities effectively.
Experience
Work history, roles, and key accomplishments
Customer
Telus Digital
Mar 2025 - Present (3 months)
Confidently made product and service recommendations tailored to customers' needs and built professional relationships. Met established individual and team performance targets, including productivity and quality standards.
Sales Associate
Sunglass Hut
Jan 2025 - May 2025 (4 months)
Utilized upselling techniques to optimize sales opportunities and operated the point of sales system efficiently. Provided product demonstrations and engaged with customers to understand their styling needs.
Trainer
Shake Shack
May 2023 - Jan 2025 (1 year 8 months)
Responsible for food preparation, cooking, and maintaining cleanliness standards. Delivered exceptional hospitality and customer service in a high-volume environment.
Education
Degrees, certifications, and relevant coursework
Oakland Military Institute
High School Diploma, General Studies
Completed high school education at Oakland Military Institute.
Intech Academy
Participant, Computer Programming and Web Development
Participated in computer programming and web development courses at Intech Academy.
She Codes Basics
Student, Computer Programming
Completed certified computer programming courses at She Codes Basics.
Availability
Location
United StatesAuthorized to work in
Job categories
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