Jehan Galati
@jehangalati
Marketing specialist with customer service experience, creative content and event-driven marketing skills.
What I'm looking for
I am a marketing specialist with hands-on experience in retail marketing, customer service, and content creation. I have developed and executed in-store marketing concepts, managed promotions and events, produced social media content and promotional videos, and handled customer inquiries and escalations with empathy and professionalism.
I bring additional experience from customer service roles in BPO recruitment operations and freelance work in video production, makeup artistry, and online plant sales. I am adaptable, creative, and skilled at multitasking and problem-solving, and I continually seek opportunities to learn and contribute to team success.
Experience
Work history, roles, and key accomplishments
Online Plant Seller
Self Employed
Jan 2022 - Present (4 years)
Operated an online plant sales business handling product listing, customer inquiries, order fulfillment, and social media promotion to drive sales.
Freelance Makeup Artist
Self Employed
Jan 2022 - Present (4 years)
Provided freelance makeup services for clients, managing bookings, client consultations, and delivery of personalized beauty looks for events and shoots.
Customer Service Representative
BrandLink Philippines
Oct 2024 - Oct 2025 (1 year)
Handled customer inquiries via email, chat, and phone, managing cases end-to-end and resolving escalated complaints while maintaining communication with customers and clients to ensure timely resolution.
Video Production Assistant
Freelance
Jan 2021 - Dec 2024 (3 years 11 months)
Supported video production projects by assisting on shoots and post-production tasks, contributing creative input to visual concepts and promotional videos for clients.
Marketing Assistant
Tiong San La Trinidad
Oct 2023 - Aug 2024 (10 months)
Developed and executed in-store marketing concepts and events to increase foot traffic and engagement, created social media content and promotional materials, and coordinated cross-promotions with partner organizations.
Freelance Video Production Assistant
Self Employed
Jan 2021 - Jan 2024 (3 years)
Supported video production projects on a freelance basis, assisting with shoot preparation, on-set tasks, and post-production coordination to deliver visual content.
Customer Service Intern
Concentrix
May 2023 - Aug 2023 (3 months)
Assisted in recruitment operations, developing communication, observation, and multitasking skills while learning departmental workflows and processes.
Intern - Recruitment Operations
Concentrix Baguio
May 2023 - Aug 2023 (3 months)
Assisted recruitment operations, learned workflow processes, and developed communication and multitasking skills while supporting the hiring team’s daily activities.
Education
Degrees, certifications, and relevant coursework
University of the Cordilleras
Bachelor of Science in Business Administration, Marketing Management
2020 - 2023
Completed Bachelor of Science in Business Administration majoring in Marketing Management from 2020 to 2023.
Tublay School of Home Industries - Main
High School Diploma, Accountancy and Business Management
2017 - 2019
Attended Tublay School of Home Industries for secondary-level education from 2017 to 2019.
Tacdian Elementary School
Elementary School Diploma, Elementary Education
2012 - 2014
Attended Tacdian Elementary School for primary education from 2012 to 2014.
Tacdian Elementary School
Elementary School Certificate, Elementary Education
2012 - 2014
Completed elementary education at Tacdian Elementary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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