
Jeffrey Morgan
@jeffreymorgan
I lead operations, teams, and client-focused workflows that improve execution and compliance.
What I'm looking for
I've led daily operations, staff training, scheduling, logistics, and policy compliance at The GEO Group, where I managed structured recreation programs with sustained participation and zero safety compliance infractions during audits.
I build organized workflows that keep teams and facilities running smoothly. My work has included end-to-end scheduling, equipment distribution, site inspections, confidential reporting, and operational accountability.
Earlier, I managed Division I athletic equipment logistics at Troy University, supporting five NCAA FBS Bowl appearances without equipment shortages while supervising student staff and developing procedures. I've also coordinated athletic events, retail merchandising, inventory, customer service, and secure site access.
I'm now pursuing Operations, Sales, Account Management, and Client Relations opportunities, bringing consultative communication, workflow optimization, CRM/LMS familiarity, Google Workspace, and a record of reliable execution.
Experience
Work history, roles, and key accomplishments
Executed strategic career alignment toward Operations, Sales, and Client Advisory positions, as measured by active candidate progression across target hiring pipelines, by completing self-directed professional development focused on consultative selling, customer relations, and workflow optimization.
Expanded operational and technical capabilities, as measured by proficiency in cross-functional
Drove participant engagement and program participation across facility activities and leagues, as measured by sustained program enrollment and 100% adherence to institutional policy, by planning, scheduling, and overseeing daily structured recreational operations and events.
Elevated team performance and site safety standards, as measured by zero safety compliance infractions during operational
Maintained site security and operational control, as measured by zero major security incidents during assigned shifts, by conducting continuous monitoring, routine facility inspections, and systematic wellness checks.
Increased institutional reporting accuracy and policy enforcement, as measured by 100% audit-compliant documentation of facility incidents, by logging detailed incident reports an
Executed high-volume demographic data collection, as measured by consistently meeting daily completion quotas ahead of national deadlines, by conducting structured in-person and telephone interviews across diverse populations.
Maintained 100% data integrity and privacy compliance, as measured by zero data security violations, by adhering strictly to federal confidentiality standards and maintai
Maximized retail product display layout accuracy, as measured by achieving 100% planogram compliance across assigned store resets, by interpreting detailed visual merchandising schematics and executing precise product placement.
Streamlined inventory reorganization and floor transitions, as measured by on-time project completion across all client locations, by collaborating with store teams to
Earned elite performance recognition, as measured by receiving 6 HOMER Awards (including Silver and Bronze honors) for work excellence, by executing high-volume merchandise resets, inventory adjustments, and pricing accuracy using handheld systems.
Improved workplace safety and new associate onboarding speed, as measured by zero safety incidents and reduced new hire ramp-up time, by serving as
Secured facility access points and regulated freight movement, as measured by verified logging of 100% of incoming personnel, visitors, and cargo vehicles, by enforcing strict access control protocols and maintaining continuous entry/exit logs.
Enhanced site incident response and operational coordination, as measured by rapid incident escalation and zero unauthorized entries, by utilizing radio
Secured facility access points and regulated freight movement, as measured by verified logging of 100% of incoming personnel, visitors, and cargo vehicles, by enforcing strict access control protocols and maintaining continuous entry/exit logs.
Enhanced site incident response and operational coordination, as measured by rapid incident escalation and zero unauthorized entries, by utilizing radio
Maintained high-accuracy POS operations and cash control, as measured by 100% balanced registers across daily retail shifts, by executing POS transactions, managing cash flow, and auditing financial logs.
Improved team workflow efficiency and customer satisfaction, as measured by reduced wait times and swift conflict resolution, by assisting with staff training, inventory tracking, stock manage
Standardized game-day athletic operations across multiple sports, as measured by successful adoption of official visitor guides across all athletic programs, by co-developing operational policies, drafting official documentation, and coordinating event staff.
Ensured seamless venue execution for athletic events, as measured by 100% on-time event starts, by coordinating event logistics, facility
Assistant Director of Equipment Services/Graduate Assistant
Jul 2009 - May 2012 (2 years 10 months)
Streamlined Division I athletic equipment inventory and logistics, as measured by zero equipment shortages across 5 NCAA FBS Bowl team appearances, by managing purchasing, budgeting, inventory tracking, and game-day equipment distribution.
Elevated student worker performance and procedure adherence, as measured by 100% compliance with equipment handling protocols, by directly supervising and tr
Executed smooth game-day operations for hundreds of NCAA athletic events, as measured by zero gate entry delays across basketball, baseball, track, and softball contests, by performing ticket operations, crowd control, seating management, and facility setups.
Improved venue entry protocol consistency, as measured by heightened entry security and staff efficiency, by training junior event staff
Delivered flawless facility setups for large-scale university athletic events, as measured by 100% on-time venue readiness, by coordinating cross-departmental logistics, scheduling, on-site setup, and breakdown operations.
Earned promotion to Head Student Manager, as measured by advancement to leading peer teams across Division I football operations, by consistently demonstrating excellence in equipment maintenance, inventory tracking, and practice logistics.
Supported professional NFL training camp operations, as measured by 100% equipment readiness during daily high-intensity practice sessions, by executing rapid field setups, gear transport, and daily equipment room logistics.
Maintained athletic gear readiness for high school sports programs, as measured by zero equipment-related delays during practices or games, by managing daily equipment setup, maintenance, and coaching staff support.
Education
Degrees, certifications, and relevant coursework
Troy University
Master of Science (M.S.), Sport Management (Administration)
2009 - 2012
Troy University
Bachelor of Science (B.S.), Sport & Fitness Management (Athletics and Sport Management)
2004 - 2009
Prattville High School
Advanced Academic Diploma
2000 - 2004
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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