Open to opportunities

Jeanzey Clye Romano

@jeanzeyclyeromano

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Junior AI automation specialist and marketing designer focused on building efficient, AI-assisted workflows.

Philippines

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What I'm looking for

I’m looking for a role where I can build AI automation and marketing-ready UX end-to-end—improving speed and quality through reliable workflows, collaborating cross-functionally, and supporting customers with strong troubleshooting and responsiveness.

I’m a Junior AI Automation Specialist & Marketing Designer who builds workflow automations that turn repeat work into faster, cleaner execution. I’ve developed and maintained n8n automations and led projects when needed.

At BILT Information Technology Solutions, Inc., I automated AI-assisted script generation for 18 client education personas across multiple social media platforms, reducing content preparation time from 30–60 minutes to approximately 2 minutes. I also built an automated ElevenLabs audio-tagging workflow to streamline voice asset organization and accelerate production.

I create AI-assisted marketing assets, social media graphics, and landing pages using Canva and Figma. I care about clear communication, strong UI/UX, and designs that translate directly into effective campaigns.

Before and alongside automation work, I handled customer-facing operations as a Customer Service Agent—managing high-volume emails daily, improving first-contact resolution, and maintaining strong customer satisfaction. I’m now focused on roles where I can combine automation, UI/UX, and marketing to deliver reliable outcomes.

Experience

Work history, roles, and key accomplishments

AI Automation & Marketing Designer

BILT Information Technology Solutions, Inc.

Nov 2025 - Apr 2026 (5 months)

Developed and maintained n8n workflow automations, leading projects when required. Automated AI-assisted script generation for education personas, built an ElevenLabs audio-tagging workflow, and designed marketing assets and landing pages using Canva and Figma.

N8n Workflow Automation AI Script Generation ElevenLabs Audio Tagging Canva Figma Landing Page Design Social media graphics

Customer Service Agent (Seasonal)

Altius Inspiro, Inc.

Mar 2022 - Jul 2022 (4 months)

Managed 40–75+ customer emails daily, ensuring timely and accurate responses to VIP clients. Generated email templates and reduced email creation time by up to 50%, while collaborating to resolve complex inquiries with high first-contact resolution.

Customer Service Email Support VIP Client Support First Contact Resolutions Cross Functional Collaboration

Customer Service Agent (Based Build)

iQor Philippines

Sep 2021 - Dec 2021 (3 months)

Assisted 50–60 customers daily with refunds, replacements, and cancellation requests. Achieved 75%–80% customer satisfaction, met monthly performance targets, and maintained detailed records to support process improvements.

Customer Service Refunds Processing Replacing Cancellations Record keeping Process Improvement

Education

Degrees, certifications, and relevant coursework

Western Institute of Technology

Bachelor of Science, Information Technology

2022 -

Pursuing a Bachelor of Science in Information Technology. Developed course/project work such as an automated ElevenLabs audio-tagging workflow to streamline voice asset organization.