Jeanpaul Olave
@jeanpaulolave
Efficient interpreter with over 6 years of experience.
What I'm looking for
I am an efficient interpreter with more than six years of experience, specializing in the customer service and healthcare industries. My background includes a Bachelor's degree in Modern Languages, which has equipped me with the skills to communicate effectively in Spanish, English, and Portuguese. I take pride in my ability to bridge language barriers and facilitate understanding between diverse groups.
Throughout my career, I have worked with reputable organizations such as Medtronic Shared Services and Teleperformance, where I honed my skills in customer support and event planning. I am dedicated to delivering exceptional service and ensuring that clients' needs are met with professionalism and attention to detail. My passion for developing projects and achieving goals drives me to continuously improve and excel in my field.
Experience
Work history, roles, and key accomplishments
Product Support Rep III
Medtronic Shared Services
Aug 2022 - Present (2 years 10 months)
Assisted patients with their heart monitors in the USA, providing support and guidance to ensure proper usage and troubleshooting of devices.
Customer Service Agent
Teleperformance
Sep 2021 - Aug 2022 (11 months)
Handled inbound and outbound calls regarding orders from the Amazon.com website, providing assistance to customers in the UK.
Event Planner
Eventos BYB SAS
Jan 2020 - Sep 2021 (1 year 8 months)
Proactively sought new clients, negotiated with suppliers, and organized corporate meetings and trade fairs, ensuring exceptional service and logistics management.
Education
Degrees, certifications, and relevant coursework
Escuela de Administración de Negocios EAN
Bachelor's Degree, Modern Languages
2001 - 2006
Activities and societies: I speak Spanish, English, and Portuguese.
I am a hard-working professional with a Bachelor´s degree in Modern Languages who enjoys developing projects and achieving goals.
Availability
Location
Authorized to work in
Job categories
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