Open to opportunities

J D

@jd01

Message

Bilingual Senior Investment Specialist with expertise in capital markets.

Canada

Message

What I'm looking for

I am seeking a role that allows me to leverage my investment expertise while fostering a collaborative and growth-oriented company culture.

I am a dynamic Senior Investment Specialist with a proven track record in capital markets and regulatory compliance. Fluent in both English and French, I excel at creating tailored investment strategies that enhance customer satisfaction and achieve sales targets. My collaborative problem-solving skills and commitment to maintaining up-to-date industry knowledge enable me to consistently deliver high-quality service to clients.

Throughout my career, I have helped individuals and families achieve their financial goals by developing customized financial plans that meet their unique objectives. My experience includes advising clients on wealth and investment strategies, fulfilling sales and service activities, and ensuring compliance with regulatory requirements. I take pride in my ability to understand customer needs and proactively seek opportunities to enhance their experience with relevant investment products.

Experience

Work history, roles, and key accomplishments

Bilingual Senior Investment Specialist

Bank of Montreal

Nov 2022 - Mar 2025 (2 years 4 months)

Understood customer needs and provided wealth and investment-related sales and service, advising on strategies and products. Fulfilled sales activities, made outbound calls to enhance customer experience, and achieved sales targets. Maintained current knowledge of investment markets, practices, and regulatory requirements.

Wealth Management Sales Customer Service Regulatory Compliance Capital Markets Financial Planning Market Analysis Client Relationship Management

Financial Assessor, Access & Transitions

Vancouver Island Health Authority (VIHA)

Jul 2020 - Oct 2022 (2 years 3 months)

Conducted reviews and analyses of financial data related to long-term care rates, investigating and resolving discrepancies. Prepared and modified financial rate calculations using various software, ensuring accuracy and completeness. Collaborated with internal and external stakeholders to verify information and resolve issues.

Financial Analysis Data Tracking Database Management Documentation Problem Solving

Accounting Technician – Client Reporting

British Colombia Investment Management Corporation (BCI)

Oct 2017 - Feb 2020 (2 years 4 months)

Determined daily unit prices of money market pooled funds and responded to inquiries from clients and internal operational groups. Performed financial reconciliation by investigating and resolving discrepancies between system-produced data. Assisted Investment Accountants in preparing pooled investment portfolio financial statements and schedules.

Accounting Financial Reconciliations Money Market Funds Compliance Risk Management Financial Statements Data Analysis

Bilingual Operations Representative

Fidelity Investments Canada

Sep 2016 - Feb 2017 (5 months)

Ensured all trades were settled within depository systems or physically on a daily basis, allocating securities for pending deliveries. Identified and reported failing trades to Investment Broker clients, communicating resolutions. Prepared securities for transfer and reviewed introducing Broker's documentation for new account openings.

Trade Settlement Financial Operations Client Communication Financial Services

Bilingual Financial Services Representative

Fidelity Investments Canada

Oct 2014 - Sep 2016 (1 year 11 months)

Responded to account, product, and general service inquiries from clients via telephone in English and French, providing accurate information. Effectively met client service requirements by understanding needs and offering value-added services. Provided expertise across Fidelity products, policies, and various financial matters including trade scenarios and taxation.

Customer Service Financial Products Account Management Problem Solving

Restaurant Manager

Côté Jardin- Hotel de Paris

Feb 2013 - Present (12 years 4 months)

Controlled costs and assessed the profitability of sales outlets, evaluating required resources and proposing budgets. Drew up and utilized activity monitoring dashboards, implementing related reporting tools. Contributed to defining marketing and sales strategies, ensuring service adaptation to customer needs.

Cost Control Resource Management Budgeting Marketing Strategies Sales Strategies Team Leadership Customer Service Operations Management

Education

Degrees, certifications, and relevant coursework

University of Connecticut School of Business

Bachelor of Science, Business & Technology

Graduated in December 2013 with a Bachelor of Science in Business & Technology. Studied the fundamentals of business and technology, gaining knowledge in capital markets and regulatory compliance.