Jazzmin McLeodJM
Open to opportunities

Jazzmin McLeod

@jazzminmcleod

Experienced administrative professional and team leader with a decade of expertise.

United States

What I'm looking for

I am looking for a role that allows me to leverage my administrative skills and team leadership experience in a supportive and growth-oriented environment.

I am an experienced administrative professional with over a decade of expertise in dispatch operations, wellness administration, and Medicare services. My career has been marked by a proven ability to manage teams effectively, streamline office operations, and deliver high-quality support across various departments. I pride myself on my skills in supervision, training, and customer service, which have been instrumental in my success.

In my current role as an Administrative Assistant in the Wellness Department at Earl C. Clements Job Corps, I provide essential administrative support, including scheduling, filing, and maintaining medical records. I act as a liaison between students and wellness staff, ensuring timely communication and services. Previously, I worked as a Dispatcher at Erving Cable Construction, where I coordinated field technicians and maintained communication between clients and management to ensure timely job completion.

My experience as a Supervisor and Trainer in Medicare Services has equipped me with the knowledge to develop training programs and ensure compliance and quality assurance. I am passionate about assisting beneficiaries with Medicare plan selection and issue resolution, and I strive to create a positive impact in every role I undertake.

Experience

Work history, roles, and key accomplishments

EC
Current

Administrative Assistant, Wellness Dept

Earl C. Clements Job Corps

Dec 2021 - Present (3 years 6 months)

Provided comprehensive administrative support to the wellness department, including scheduling, filing, and maintaining medical records. Managed daily office operations, encompassing data entry, document preparation, and coordination of health services, while serving as a key liaison between students and wellness staff.

EC

Dispatcher

Erving Cable Construction

Mar 2015 - Dec 2021 (6 years 9 months)

Coordinated and scheduled field technicians for service calls and installations, ensuring efficient deployment. Maintained continuous communication among clients, technicians, and management to facilitate timely job completion and tracked work orders for billing and service quality assurance.

MS

Supervisor, Trainer & Subject Matter Expert

Medicare Services

Jan 2010 - Dec 2015 (5 years 11 months)

Supervised a team of Medicare agents, ensuring strict compliance and high-quality service delivery. Developed and conducted comprehensive training programs for new agents, while acting as a subject matter expert for complex Medicare-related inquiries. Assisted beneficiaries with plan selection, enrollment, and issue resolution.

Education

Degrees, certifications, and relevant coursework

US

Union County High School

High School Diploma, General Studies

Completed high school education, earning a High School Diploma. The curriculum provided a foundational understanding across various subjects, preparing for post-secondary endeavors.

HC

Henderson Community College

Coursework, General Studies

Attended Henderson Community College, completing coursework in General Studies. This included foundational studies across various academic disciplines.

Tech stack

Software and tools used professionally

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Jazzmin McLeod - Administrative Assistant, Wellness Dept - Earl C. Clements Job Corps | Himalayas