At Phases India Technology Solutions Pvt. Ltd., I work with clients to turn business needs into SaaS, CRM, workflow automation, and integration solutions. I lead discovery and develop proposals that define workflows, implementation scope, and recommended technology.
I led the design and implementation of an end-to-end loan underwriting automation solution, integrating data sources, document processing, rule-based risk assessment, and approval workflows. It enabled faster credit decisioning, reduced manual review effort, and improved compliance and auditability.
I also built a multi-channel marketing data warehouse to consolidate campaign data and support fundraising performance analysis and digital spend decisions. Earlier, I worked as a Service Quality Analyst at IPSoft Global Services Pvt. Ltd., a Sr. Quality Analyst at Infinite Computer Solutions Pvt. Ltd, and a Sr. Transaction Monitoring Officer at Allsec Technologies Pvt Ltd.
