Javeria Ashraf

Owned product improvements for video calling and live streaming, reducing video call drop-offs by 25% and increasing successful call join rates by 30%. Used user research, funnel analysis, and post-release monitoring with Firebase and Sentry to improve stream stability and retention, boosting average watch time by 20%.

Led QA for web and mobile applications, executing functional, regression, and integration testing to ensure high-quality releases. Developed test plans and cases and collaborated with cross-functional teams to identify and resolve defects within Agile environments.

Drove a shift-left QA strategy and scaled backend automation coverage from 4% to 98% using Karate, improving regression efficiency and accelerating release cycles. Ensured IDP integration quality and optimized authentication flows to increase user activation from 8% to 75%.

Led QA for a digital wallet platform, validating end-to-end payment flows (P2P, QR, bill payments, top-ups) while ensuring transaction integrity. Performed API testing for payment gateways and third-party integrations using Postman and mentored junior engineers to improve QA processes and release efficiency.

Performed QA for a mass transportation solution in the Gulf region, validating customer journeys from onboarding through ride completion and off-boarding. Also QA’d a charter flights booking platform, validating end-to-end booking through flight completion and landing.

Contributed to QA for sales & distribution and microfinance applications across mobile and web platforms. Performed root cause analysis of defects and supported efforts to improve overall product quality and user experience.

Bachelor of Software Engineering at NED University of Engineering & Technology, covering software testing strategies, human-centered design, software requirements engineering, and AI/expert systems.