"With over 11 years of expertise, I specialize in managing writing projects as a seasoned technical writer. My extensive background spans both the IT and healthcare industries, where I've crafted diverse user documentation, including User Guides, Admin Guides, Quick Reference Guides, Online Help, FAQs, Configuration Manuals, and Installation/Upgrade Guides. Proficient in various technical writing tools like Adobe Framemaker, Mad Cap Flare, SnagIt, Miro Walkme, Pendo, Appcues, and more."
JKLooking for a job
Jatin Khanna
@jatinkhanna
Software documentation expert with 11+ years of experience in IT and healthcare industries.
IndiaExperience
Work history, roles, and key accomplishments
ILCurrent
Lead Technical Writer (Technical Writer III)
Innovaccer Analytics Pvt. Ltd.
Jan 2018 - Present (7 years 4 months)
Leading a team of 6 technical writers to create world-class documentation for healthcare technology products. Collaborating with product management teams and cross-functional groups to develop training guides and documentation for software products. Tracking analytics across the help center and other documentation usages.
TLInformation Developer
Tangoe India Softek Services Pvt Ltd.
Jan 2016 - Dec 2017 (1 year 11 months)
Designed and developed user guides, admin guides, dashboards, and reports documentation. Created product documentation like release notes, learning material, etc. for software products. Analyzed audience needs and wrote documents accordingly. Visualized and created diagrams for abstract concepts and processes. Conducted peer reviews for style consistency and grammatical accuracy.
CLWorked on Aerospace documentation for bombardier aircraft series Q100, 200, 300, and 400. Design and develop maintenance manuals, system description guides, AIPC, etc. Review and train new joiners on the documentation.
Education
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Jatin hasn't added their education
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IndiaAuthorized to work in
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Skills
WalkMeSoftware DocumentationPendoZendeskConfluenceSnagitAdobe AcrobatHelpjuiceAdobe RoboHelpContent Management SystemsProduct documentationRelease notesCollaborationTraining guidesSingle SourcingContext Sensitive HelpStructure documentationTopic based authoringXMLDITAAudience AnalysisDiagram VisualizationPeer ReviewAerospace DocumentationMaintenance ManualsSystem Description GuidesAIPCTrainingReviewingSubject Matter ExpertiseTechnical WritingQuality AssuranceTeam Leadership
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